Create an integrated customer communication chatbot for the website.
45 USD 1. Project Goal
Create an integrated chatbot for the website that will provide initial communication with the client, gather necessary information about the client and their request, and then automatically redirect the client to the manager in Telegram.
2. Functional Requirements
2.1. Information Gathering
The chatbot must:
Greet the client and explain that their request will be forwarded to the manager.
Ask:
Client's name.
Contact details (Name, phone number, email).
Nature of the request (selection from several options, for example: “Product order”, “Usage questions”, “Collaboration”, "Order inquiry" - must specify the order number, etc.).
Additional information (free text for request details).
2.2. Data Transmission
After receiving all the information, the bot:
Forms a message with the gathered information in the form of structured text.
Transmits this message to the manager in Telegram via integration (for example, Telegram Bot API).
2.3. Cross-Platform Compatibility
The bot must work correctly on both desktop and mobile versions of the website.
2.4. Additional Features
Automatic recognition of the client's language (Ukrainian/English) and adaptation of the interface accordingly.
The ability to return to the previous step in case of a client error.
3. Technical Requirements
3.1. Integration
The chatbot must be embedded in the website through a widget that can be easily added to the website code.
To transmit data to Telegram, it is necessary to use the Telegram Bot API.
3.2. Security
Client data must be transmitted in encrypted form (SSL/TLS).
Use of tokens for authenticating the Telegram bot.
3.3. Performance
The chatbot must respond to the client within 2-3 seconds after sending a message.
The ability to handle up to 50 active sessions simultaneously.
4. User Interface
4.1. Design Requirements
The chatbot must match the style of the company's website (font, color scheme, logo).
Intuitive interface with minimal clicks.
4.2. Interaction Scenario
The user opens the website and sees the chatbot icon in the bottom right corner.
When clicking on the icon, a welcome message opens.
The bot sequentially gathers information from the user through text fields and buttons.
After completing the data collection, the bot informs that the request has been forwarded to the manager and ends the session.
5. Testing
5.1. Testing Stages
Functional testing:
Verification of data collection scenarios.
Verification of message transmission to Telegram.
Cross-browser testing (Chrome, Firefox, Safari, etc.).
Performance testing.
5.2. Conditions for Success
100% correct operation of data collection and transmission functions.
Absence of critical errors on mobile devices and desktops.
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2 days45 USD
2 days45 USD
Good day, Yevhenia!
I have developed over 200 different chatbots of varying complexity, so I can easily implement one for you as well.
We will create a widget with a chatbot on your website that is simple and intuitive for users, to collect all necessary data and send it to a Telegram channel with the manager.
I can offer to develop it for you on the no-code platform SendPulse and explain how everything works, so that in the future you can make edits independently without involving a programmer if necessary.
You can check out my work in the portfolio:
Freelancehunt
… Feel free to reach out, I would be happy to discuss your project in more detail.
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7 days196 USD
1762 19 0 1 7 days196 USD
Hello.
We are engaged in software development, creating websites from scratch, as well as their refinement.
We work with: WordPress, 1C, Opencart, Shopify, WIX, Python, JavaScript, C++, C#, Unity 3D, SQL, Microsoft SQL Server, WPF, WinForms.
We have experience in: System programming, Project management in development, Information security, Game programming, etc.
We will complete your work, regardless of its complexity.
After the work is completed, we offer project support for 14 days.
We would be happy to collaborate!
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8 days178 USD
2138 22 2 8 days178 USD
hello
1. should this be a chat on the website?
2. should this be a chat with AI?
write, we will discuss
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1 day357 USD
3853 24 0 1 day357 USD
Hello,
I am ready to implement an integrated chat-bot for your website, which will provide initial communication with clients, collect necessary information, and automatically redirect them to the manager in Telegram.
My rate is $16 per hour. To start working, I need to familiarize myself in more detail with the requirements and scope of the project.
Sincerely,
Maxim
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5 days112 USD
4975 41 4 1 5 days112 USD
We professionally develop Telegram bots in Python (Aiogram3), installation, DevOps + further support
Write to me in private messages, we will discuss all the bot's logic
Example of a similar functional bot:
https://freelancehunt.com/project/otc-bot/1355327.html
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5 days45 USD
1872 9 0 5 days45 USD
Good day!
I am ready to create a chat bot that will collect information from the user and send it to the manager.
I have extensive experience in website development using Django/FastAPI and Telegram bots using aiogram.
I would be happy to discuss the project details and start the implementation.
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1 day45 USD
9927 117 0 1 day45 USD
Hello!
I am developing bots for Telegram using NodeJS. I am ready to take it on. Write to me, we will discuss.
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