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Create a website for work and indicators of the contact center operators

Javascript and Typescript — incorrectly specified categories?

Project translated automatically. Log in or register, to view the original It should be a personal website for the work of employees of the contact center.(Operators, Managers and Diktator) How do I see this site?1. home page with authorization (login, password, restore password) Registration of employees by the Director in his account.(Admin Director) he can also delete the user, change the logs and passwords.2. after authorization the employee (operator) gets into his personal office where he will be able to check out his indicators, will be able through the office to get out for a break, and in the future to make the migration of the telegram bots to the site.1 .Deposit to the break.The function should be as follows: 1 .List of registered operators at the moment (name, surname).That is, the worker has to log on to work, about the fact that he is now on change and to indicate his working time (for example from 10:00 to 20:00) to change is no longer possible.(Change time can only be done by the manager or director) The 2ndThen the button will appear “Request for a break” and “Technical break”. The logic of the break is this: 1 .The break lasts 15 minutes, lunch 30 minutes. The operator cannot leave for a break or lunch - the first two hours of its change, and the last time of its change.Also use 30 minutes he will be able to only 1 time a day if the change of 8+ hours.The 2ndAfter pressing the “Request for a break” button, the option will appear 15 minutes or 30 minutes.After pressing a break, in the personal office of the manager or director placed on the job, a message comes that such a person (name and surname) wants to go out for a break/dinner (“Confirm” and “reject”) After confirmation, the operator will be displayed with the “stop” button and then the timer will be calculated 15 minutes or 30 minutes.The button “Return” appears. If the timer 15hv or 30hv has ended, a message must be sent to the manager and the employee who has gone out that his break has ended, but that employee must all the way press the return button and the delay time is fixed.After pressing the "return" button, the next operator will be able to get out, which was allowed to get out on a break.And while the other worker is waiting for his break, he sees who is now on the break and how much time is left in him.After the interruption is completed or the interruption is terminated, the employee starts the 2 hour timer count, which will then notify that he will be able to re-use the interruption.Also the manager in his interruption manager, can allow the exit to the interruption to another operator, even during the interruption of another employee.As long as the manager does not allow it, the logic works, until the previous has returned, the other is waiting.3 .The "technical break" button it allows you to get out at any time at a maximum of 5 minutes, it is also displayed alongside the worker in the column of all the logged workers.(There are no technical interruptions) All their outcomes for the break are displayed in the statistics of the personal office.How much for the work change he worked and how much time he was on a break, and the time of delay.The 2ndPosts Tagged ‘KPI’ Here the operator can review its indicators that the manager introduces.1 .The Indicator (CLN) There are 10 phone calls.next to each conversation is written (indicator) (time of call and date) and the listening request button sends a message to the manager that such operator wants to listen to this conversation.At the end, the average indicator of the calls is counted. The 2ndThe indicator (SS) Table divided into 4 weeks weekly number of orders Operator Index Target Rating 1.02 - 07.02 569 9.7 9.5 10 08.02 - 14.02 899 8.16 9 8 15.02 - 21.02 1300 9.97 9.5 10 22.02 - 28.02 1689 10.15 10 10 9.5 by In the table, the number of orders he has received and the indicator for the given period, next to the manager, the assessment and at the end, the average score is counted.3 .The errors (the errors )Also a table for 4 weeks with the number of errors and assessments.If there is a mistake, then under the table the manager prescribes simply the text with a mistake, and inserts it on that ad (cards with a description).Indicator (the total number of orders) Here the operator sees the target for the month that is presented by the director.This is the indicator that the manager puts in at the end of the month.There is also an indicator of the number of points.Indicator (TC) Secret Customer According to the analogue of the CLN, enter the call and its assessment.The average indicator is calculated by the input calls.6 of the indicators.(Additional balls) They are only 3.This is the leadership CLN, SS, the sum of checks.If all calls have 100 points, 1 point is automatically added to the total amount.SS - adds the balls by the maneuver.The amount of checks is added by the handmanager.All of these indicators I have prescribed are added and calculated by the average score for the end of the month.He has to collect up to 45 balls.According to the table I will then add, the prize is calculated.(all of these indicators, balls, etc. are in me in the Excel table, then download, it has to facilitate the work) I want to move it into a look like a personal office on the site.Now the manager.The manager enters the operators' indicators in his account (in a separate folder of operators' indicators), each manager in this folder sees the indicators only of his operators, which were added by the director.He can enter the operator’s card and edit every CRI indicator.In the break-out tab, it sees and has all the functionality as the operator.+Admin, which allows him to confirm the break or refuse.Also the manager has access, allowing the two operators to be on a break (scribed earlier) The manager cannot, delete users, change logs, passwords, etc.The manager can change the operator’s working time he logged in during the work (1 times a day for each employee) I’ve forgotten something, I’ll add it later.Admiral Director.It has full access to all editors, all followers, indicators, creating logs, passwords, etc.Absolute Admiral.If I read to the end, I want to get an adequate amount to understand how much it costs.Domain purchased is VPS, OSCentOS-7-amd64 - Virtualization KVM - Processor 1 core - Memory 2048 MB - Disk 30 GB SSD I am waiting for your answer.

Proposals 19 Discussions 1

Vitalii Kravets

20 1

Projects 20
Rating -
Rating 1 423

Budget: 60000 UAH Deadline: 15 days

Good Morning,
I am a web developer with 2 years of experience, interested in your project. I will do everything quality, quickly and in order, I will also provide support after I’m completed on contact for more than an hour, so I’m quickly responding to your messages during the work process.
I have knowledge of programming languages and technologies (C#, React, Angular, ASP Net Core, JavaScript, AJAX, Entity Framework, Dapper, Rest Api, Web Api) and experience working with databases (MsSQL, MongoDb)

Eugene Byrukov

0 0

Projects -
Rating -
Rating 243

Budget: 80000 UAH Deadline: 25 days

Congratulations ! Our team is ready to implement your project. Details can be discussed individually. We are waiting for your comments! Congratulations to Brille.Dev team!

Anna Yezheleva

0 0

Projects -
Rating -
Rating 105

Budget: 75000 UAH Deadline: 12 days

Welcome to!
I have a lot of experience creating websites on different topics. I have been using HTML and CSS for 4 years, as well as WordPress. I do the drive of the finished wire quickly and qualityly, I will adjust the necessary functionality. Write, I'm glad to take the project.

Igor Vyhovanets

0 0

Projects -
Rating -
Rating 33

Budget: 70000 UAH Deadline: 50 days

I can do. Great experience in complex projects: https://quadrotone.com

Andrii S.

21 0

Projects 21
Rating -
Rating 1 926

Budget: 74000 UAH Deadline: 45 days

Good morning, I will immediately answer your question to cost it $1500-2000.The deadlines are 30-45 days.It is available on Deno + Vue3 + Postgres + Docker.Experience in developing projects from scratch.To more accurately starlight you about value you need to answer the following questions:

1) Whether you have a ready design (figma, photoshop, etc.), concepts or you may be ready to purchase a ready template at https://themeforest.net/ or any other platform (this may slightly reduce your costs)

2) Please specify what is meant under "in the future to make the migration of the telegram bots to the site".Do you want to fully clone the functional in the telegram bots or just certain components of the web add-on?3) "for each conversation is written (indicator) (time call and date) and the listening request button sends a message to the manager that such operator wants to listen to this conversation", that is, you already have a program for calls and you need to integrate it into the project.Should this listening take place outside the app, and you just need the manager to receive a message?with respect.Andrei .HTTPS://hackhead.github.io/home/ - my personal website
HTTPS://github.com/HackHead - link to my Github
Freelancehunt

Andrii Shehter

2 0

Projects -
Rating -
Rating 324

Budget: 100000 UAH Deadline: 45 days

A similar system for calculating the operators' work. There are a lot of developments to create panel administrators, the distribution of rights and roles that will accelerate the creation of the system. I will show you examples of this.
projects and a number of clarifications are needed to form the value and deadlines of development

Nazar Malanchuk

2 0

Projects -
Rating -
Rating 426

Budget: 60000 UAH Deadline: 15 days

Welcome to!
Get familiar with your plans and tasks. Very interested.
Ready to offer you the work of a full-stack specialist with more than 8 years of development experience. I am engaged in the development of sites "under key" : design, functional, layer, testing, marketing, SEO, support after the completion of the project. We are confident that we will be able to help you with the proper performance of your tasks.
I work responsibly, efficiently and quickly. I recommend discussing details in personal messages.
I will be glad to work with you!

Oleksandr Brychok

0 0

Projects -
Rating -
Rating 501

Budget: 100000 UAH Deadline: 10 days

Welcome to)
Interesting project, we can do it.
We have great experience in the development of web add-ons and SRMs)
Write in person, let’s talk more in detail.🔥

Kostia Movchanovskyi
Kyiv, Ukraine

Projects 4
Rating -
Rating 151

Create a website for work and indicators of the contact center operators

Vitalii Kravets

Eugene Byrukov

Anna Yezheleva

Igor Vyhovanets

Andrii S.

Andrii Shehter

Nazar Malanchuk

Oleksandr Brychok

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