At this stage, a complete transition from the warehouse to KeyCRM is not possible, but in the work in mysklad, there is a significant lack of telephony and chats to have everything in "one place". Hence the idea, while in KeyCRM, which we use for telephony and chats, to have the ability to dive into mysklad from this same window and then work with orders, production, etc. from there.
It is necessary to create the ability to transition from KeyCRM to mysklad from the windows attached. And in the attachment, there is a window where all the document flow for the client (orders, payments, shipments, etc.) should be.
We preliminarily clarified with KeyCRM. They cannot finish this themselves for now. The same goes for mysklad. Perhaps this can be implemented through some third-party application if access is lacking in both CRMs.
Information on KeyCRM API:
We have an open API, so all information is fully accessible. Please use the following instructions:
Where to get the API key
https://help.keycrm.app/uk/process-automation-api-and-more/where-to-get-an-api-key
What capabilities does the KeyCRM API provide
https://help.keycrm.app/uk/process-automation-api-and-more/iaki-mozhlivosti-nadaie-api-key-crm
How to configure the order transfer script in KeyCRM via API
https://help.keycrm.app/uk/process-automation-api-and-more/how-to-configure-the-order-transfer-script-in-keycrm
Questions - Answers (FAQ) on Open API
https://help.keycrm.app/uk/process-automation-api-and-more/pitannia-vidpovidi-faq-po-open-api
How to set up the funnel transfer script in KeyCRM via API
https://help.keycrm.app/uk/process-automation-api-and-more/how-to-set-up-the-application-transfer-script
How to work with payments in the API
https://help.keycrm.app/uk/process-automation-api-and-more/iak-pratsiuvati-z-oplatami-v-api
API Documentation
https://docs.keycrm.app/
Information on mysklad API:
The code is closed, the service runs on the company's servers. It is not possible to run MойСклад on your own server.
You can create your integration via API: https://dev.moysklad.ru/. And an example of how this is implemented based on other options, but I just show the logic https://freshcube.ru/services/vidzhety-amocrm/ms24/?utm_source=marketms