Technical Writer
16 USD 
Create a system. Bring order. Influence processes.
We are looking for a Technical Writer who does not just "write instructions," but builds a clear and living knowledge system in Jira and Confluence.
If you love everything to be logical, transparent, and organized — this role is for you.
Job Purpose:
Creation and maintenance of structured, up-to-date, and clear documentation regarding work in Jira and Confluence with the aim of:
- reducing the number of operational requests;
- speeding up team work;
ensuring a unified approach to processes and terminology.
Functional Responsibilities:
- Development, description, and systematization of instructions for working in Jira and Confluence
- Maintaining the relevance of regulations and processes (chain: change → task → documentation update)
- Writing regulations, procedures, and rules
- Creating documentation templates and maintaining a unified style of formatting
- Visualizing processes (BPMN / UML / Miro)
- Conducting documentation reviews together with teams
- Gathering and structuring information through interviews with SMEs and stakeholders
Building and maintaining the structure of the knowledge base in Confluence (navigation, tags, reorganization, migrations)
Will be an advantage:
- Forming and maintaining a documentation backlog in Jira
- Updating and optimizing workflows
- Filling and supporting the knowledge base (FAQ, Help Center, Release Notes)
Experience in creating API documentation (Swagger / OpenAPI)
Area of Responsibility:
- Accuracy and correctness of information
- Relevance of documentation
- Adherence to deadlines and SLAs
- Unified style and terminology
- Logical structure, convenient navigation, absence of duplicates
Required Competencies:
- Experience working with Jira and Confluence at the user level with an understanding of administration
- Ability to structure complex information
- Analytical and systematic thinking
- Process visualization skills (UML / BPMN / Miro)
Basic Knowledge:
- Swagger / OpenAPI
- Markdown
- HTML / CSS
- Git
Personal Qualities:
- Logical thinking and attention to detail
- Analytical and systematic thinking
- Communication skills
- Ability to work with multiple stakeholders
- Organizational skills and responsibility
Adaptability
Education and Experience:
- Higher technical, linguistic, or IT education
- Experience in technical writing for at least 1 year
- Practical experience working with Jira and Confluence
We offer:
- Remote work format
- Competitive salary (discussed during the interview)
- 8-hour workday, stable schedule
- Overtime pay at an increased rate
- A team without excessive bureaucracy
- Internal training and support for professional development
Career growth opportunities
Join our team and grow with us!
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2 days16 USD
314 2 days16 USD
Good day. I am a copywriter and content specialist with over 3 years of experience working with technical and structured documentation.
I have written 678+ structured works (course papers, master's theses, scientific articles, regulations, research materials).
Experience working on IT projects:
I wrote 175 SEO articles in English and worked with WordPress.
I also worked with:
Ahrefs
SEMrush
Google Analytics
… Google Search Console
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2 days16 USD
17479 545 2 3 2 days16 USD
Good day!
We are the Flashorder copywriting team. We create high-quality, unique content in Ukrainian, Russian, English, and other languages.
Our services:
• Texts for websites, blogs, social media
• SEO optimization
• Advertising texts, product descriptions, articles
• Content adaptation for different markets
…
We work quickly, responsibly, and with a love for words. We are ready to discuss the details!
Sincerely,
The Flashorder Team
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1 day19 USD
6075 58 0 1 1 day19 USD
Good day
I am ready to collaborate). I have extensive experience in project management, including writing Technical Specifications (TS), prototyping, testing, selecting and working with designers and developers to achieve the results you need. I am confident that I can help you) The hourly rate, I would be happy to discuss in more detail with you)
Experience as a PM in website and mobile application development (plus advertising) for about 4 years in the office and currently over 5 years remotely
I am in the TOP - 1 as a technical writer
In the TOP - 2 in project management
In the TOP - 7 in testing
… I am ready to assist in client management, task setting for developers, testing, documentation writing, prototyping, and consulting not only on general issues but also on development stages.
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