Вайбер чат-бот для открытой линии Битрикс24
22 USDОрганизация использует паблик-аккаунт Вайбер, который подключен к открытой линии Битрикс24 (облако).
Необходимо создать несложный Вайбер чат-бот, который будет использоваться в первой линии при обращении клиента.
Переходы клиента по ветвям и узлам дерева должны отобразиться в диалоге оператора Контак-центра Битрикс24.
Дальше оператор Контакт-центра будет целенаправленно работать с клиентом.
Пример структуры дерева чат-бота:
Окончательный бюджет проекта и сроки выполнения будут согласованы между Заказчиком и Исполнителем после уточненния технического задания.
Для произведения необходимых работ по проекту, Заказчик предоставить доступ к корпоративному порталу Битрикс24, а также к паблик-аккаунту Вайбер.
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