The WooCommerce cart (WordPress) is broken — it does not add products and the cart page does not open.
On the website of the online store https://www.dobryi-gospodar.com/ (WordPress + WooCommerce), the checkout function has completely stopped working. When clicking the "Add to cart" button (both in the product card and in the catalog), a long loading process begins (the indicator spins), but the product is not added to the cart. Additionally, when trying to go to the cart page via a direct link, the page either hangs or shows a loading error, making it impossible to view the added products.
What requirements will be used to evaluate a successful result?
When clicking "Add to cart", the product is instantly added (without long hangs).
The cart page and the checkout page open correctly.
The site's code and plugins are not broken, and the design has not "shifted".
The problem does not recur when testing from different devices (mobile and desktop) and different browsers.
Client's review of cooperation with Stanislav Fedorenko
The WooCommerce cart (WordPress) is broken — it does not add products and the cart page does not open.Everything was done quickly and efficiently.
Freelancer's review of cooperation with Bohdan Pyrih
The WooCommerce cart (WordPress) is broken — it does not add products and the cart page does not open.Great collaboration. The task was clearly defined, always in touch. I recommend!
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Good day.
In support of over 20+ websites, I will fix this bug today.
I am ready to start right now.
You can check out my portfolio website.
Similar completed project: Виправити помилки на сайті
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764 5 1 Good day, Bohdan!
I reviewed it — a classic AJAX cart issue in WooCommerce. Usually, it's a conflict with caching plugins or something blocking admin-ajax.php.
I will log into the site, check the browser console, network requests, and the PHP error log — usually, the cause is found within 30–60 minutes.
If it turns out to be a deeper issue with the theme — we will agree separately.
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10671 591 6 10 Ready to take on the job, write to me, I will do everything with quality. I have over 14 years of work experience!
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883 26 0 2 Good day, Bohdan. I have been working with WordPress for 15 years. Can you provide more details in private?
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198 1 0 Good day. I will fix your issue with adding to the cart. Additionally, I will perform a technical audit and suggest what can be improved.
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900 10 1 Good day.
I am ready to promptly diagnose the issues with the cart and order processing.
Preliminarily, the causes may be JavaScript errors, plugin conflicts, WooCommerce AJAX request issues, caching, Cloudflare settings, or server/PHP errors.
What will be done:
- Checking the functionality of the "Add to Cart" button;
… - Analyzing the browser console and server logs;
- Checking WooCommerce AJAX requests;
- Testing plugin and theme compatibility;
- Fixing issues with the cart and Checkout;
- Checking functionality on mobile devices and desktops.
After the fixes, products will be correctly added to the cart, the cart and checkout pages will work without errors, and the changes will not affect the site's design.
I am ready to start work soon.
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674 24 0 Hello, Bogdan
I have already identified the problem and am ready to address it.
Message me privately, and we will discuss the next steps and details.
Best regards, Alexander
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2928 81 0 We can do it. Payment upon verification. I guarantee the quality.
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2652 56 0 Good day, I am interested in your project, let's discuss the details in the chat.
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13013 67 0 Hello! I will complete your task quickly and efficiently. I will fix the error.
My recent works
https://indexfast.pp.ua - fast website indexing
https://mono-bank.pp.ua - everything about Monobank
https://mamamia.pp.ua - online store
https://programist.pp.ua/ua/portfolio/ - portfolio of works
https://monitortest.pp.ua - monitor testing
https://keytest.pp.ua - keyboard testing
… https://pctest.pp.ua - computer testing
My portfolio: https://freelancehunt.com/ua/freelancer/romas6ka.html#portfolio
Message me, I will start working today. I will be glad to collaborate with you!
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1512 15 0 1 Good day. I looked at the website, I already see the problem, I am ready to fix it quickly. I am also open to long-term cooperation.
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702 1 0 Hello! I have experience fixing similar issues. I am ready to collaborate. I offer quality and fast work. Feel free to write.
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19977 294 4 2 Good day. I will solve your issue without any problems. I have extensive experience working with WordPress + Elementor. I will make sure that the cart is displayed in the sidebar, which is currently empty, as it should be. Message me privately, and we will discuss all the details.
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522 2 1 Good day!
I am a Fullstack developer with commercial experience in creating modern, fast, and efficient websites. I work with WordPress on both the frontend and backend, so I can handle the task "turnkey" — from idea to finished product.
My works:
*(VPN required)*
https://www.romantic-almaty.com/
https://defreiya.com.ua/
https://uvali.com.ua/
… https://thejungleboutique.com/
https://berkanaplus.com.ua/
Some websites are hosted on servers in Kazakhstan, so a VPN may be required for viewing.
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357 Hello!
I have reviewed the issue. According to the description, the cause may be related to a conflict of WooCommerce components, errors in processing AJAX requests, or improper functioning of certain modules of the site.
I will conduct diagnostics, find the source of the malfunction, and restore the correct operation of adding products to the cart, the cart page, and the checkout process without disrupting the design and functionality of the site.
After the corrections, I will definitely test the functionality on different devices and browsers.
I am ready to start soon.
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920 7 0 I will investigate the AJAX requests and server logs to find the cause of the freezing and errors in adding items. I will ensure that products are added instantly and that the cart page functions properly. Message me.
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1762 19 0 1 Hello, Bohdan!
Our IT company creates and improves websites that operate stably, quickly, and solve specific business tasks for clients. We specialize in developing websites "from scratch" as well as enhancing existing solutions, increasing their performance and user experience for your users.
We have experience in:
- developing responsive and fast websites on various platforms (WordPress, OpenCart, Shopify, WIX);
- integrations with payment systems, CRM systems, external services, and internal systems;
- optimizing website performance and security;
- setting up analytics and basic SEO tools;
… - software development and business process automation: managing customer databases, resource accounting, automating repetitive tasks, integrations with third-party systems;
After completing the project, we provide 14 days of technical support, during which we help adapt the system to your final business processes and consult on any questions regarding the completed work area. Thanks to the free support of the completed project, this allows you to be confident that the developed solution operates stably from the moment of launch and does not require any additional adjustments.
We work in a structured and responsible manner - focused on results that meet your business goals.
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2853 63 5 Hello! I can fix it, I have been working with WordPress for 12 years, I am ready to start working now.
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1602 31 1 Good day, I have been in web programming for over 9 years. I work with REST APIs, frameworks, and CMS such as Django, Laravel, Yii2, WordPress, OpenCart, CodeIgniter, etc. I am ready to complete the task. Reviews:
Freelancehunt
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95878 1272 1 10 Hello. I have extensive experience with WordPress. I am ready to fix the problem.
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399 1 0 Hello.
I can quickly figure out the cart issue.
It seems like a hang in the WooCommerce AJAX request or a conflict with the cache/plugin/theme, which is causing the product addition to fail and breaking the cart/checkout page.
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517 13 3 Hello. I can quickly and efficiently solve your cart problem. I am familiar with WooCommerce and WordPress and have worked with them before. Feel free to contact me.
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411 6 1 Hello! I will quickly check the browser console and server logs to understand why the Ajax request "add to cart" is not working. Most likely, there is a conflict with the caching plugin or an update to WooCommerce. I suggest checking and disabling caching, updating all plugins and the theme to the latest versions, and then testing the functionality. If necessary, I will immediately replace outdated scripts. I guarantee that "add to cart" will work instantly, and the cart page and checkout will open without errors. I estimate the work will take 1–2 days.
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726 9 1 Hello! I have carefully studied your project and am ready to start its implementation. Let's discuss the details for the best execution.
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716 4 0 My advantage is that I do not limit myself to merely addressing the symptoms. During the work, a comprehensive analysis of server logs, browser console, WooCommerce statuses, AJAX requests, and interactions of installed modules will be conducted. This allows not only to restore the functionality of the cart but also to eliminate the recurrence of the problem in the future. Special attention will be paid to preserving the current design and functionality of the site, as the specifications explicitly state the need to avoid any changes in the appearance and operation of other modules.
After the corrections, a complete testing of the entire order processing chain will be performed: adding products to the cart, opening the cart page, proceeding to Checkout, updating the quantity of products, and checking functionality on different devices and browsers. As a result, you will receive not a temporary solution, but a consistently functioning order processing mechanism that directly impacts sales and the store's profit.
Work plan:
1. Initial diagnostics of WooCommerce and the server.
2. Analysis of WordPress and PHP error logs.
3. Checking the AJAX mechanism for adding products to the cart.
… 4. Searching for conflicts between plugins and the site theme.
5. Checking caching and WooCommerce session functionality.
6. Identifying the causes of the cart page hanging.
7. Resolving identified errors and conflicts.
8. Checking the correctness of Checkout functionality.
9. Testing on mobile devices and desktops.
10. Control check in popular browsers.
11. Final check of the store's operational stability.
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1867 52 0 1 Доброго дня. Зацікавив ваш проект. Від вас потрібні доступи.
Ціна та терміни точніше - після обговорення всіх деталей.
Пишіть, буду радий співпраці
_________________________________________________
Великий досвід роботи в:
- WordPress (+Elementor/WooCommerce/UX Builder/ACF/Carbon Fields/WPBakery/Gutenberg/Bricks Builder і т.п.), OpenCart, ocStore, Bubble.io, Weblium, Webflow, Wix, Simpla, Bitrix, Webasyst, Joomla, Magento, Drupal, PrestaShop,1С, Хорошоп;
- Prom, Rozetka (Pricecreator), OLX, bigl, Etsy, Shopify, AutoRIA, Автобазар, RST, Besplatka, Kidstaff, Klubok (та ін. майданчики);
… - AI: ChatGPT, Gemini, Midjourney, Nano Banana та їхні аналоги;
- Google (Таблиці, документи, гуглдиск, форми, пошук)
- Microsoft Office;
- FTP, Хостинг, БД сайтів (базові навички), RDP.
Фото/відео/аудіо: софт від Adobe(Photoshop, Lightroom, Premiere Pro, After Effects, Audition); Figma; FL Studio; Ableton.
Є знання з HTML / MySQL / PHP / CSS / JS; Базове SEO / Базове технічне SEO.
ВідгукиFreelancehunt
Приклади роботи - за запитом в особисті повідомлення.
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6650 28 0 2 Hello! I have reviewed the description of the problem on your online store's website. Complete freezing when adding a product to the cart and the inability to open the Checkout page on the WordPress platform with WooCommerce is most often related to a conflict of plugin scripts, a failure in database session operations, or a critical PHP error during the execution of an AJAX request.
As a developer with extensive experience in e-commerce projects, I approach solving such tasks with utmost care. Before starting any actions, I will definitely deploy a backup of the site in a testing environment and thoroughly examine the server logs and developer console to accurately identify the source of the error. I will resolve the technical conflict without harming the existing design and functionality of your code, ensuring that the cart works instantly and stably on any mobile and desktop devices and in all popular browsers. After fixing the error, I will conduct comprehensive testing of the entire purchasing process from selecting a product in the catalog to successfully placing an order.
To start diagnostics and gain access to the control panel, I suggest moving to private messages. The final price and terms will be determined after agreeing on the details.
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6082 54 0 Good day, I am ready to help with the issue of your cart.
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934 16 0 Good day. Write to me, I will fix it quickly and reliably. I have extensive experience with WordPress+WooCommerce.
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246 1 1 Good afternoon, I can correct all the mistakes and shortcomings that you provided, waiting for your feedback.
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620 2 0 Hello. Such behavior of the cart usually occurs for one of three reasons: a conflict of plugins/themes, a JS error (blocking the ajax request), or a mixed cache (the session/cart page is not updating).
I will diagnose, find the cause, and fix it. No hacking of the design or other functionality.
Cost: from 1500 UAH — depends on the reason. We will agree after the diagnosis. Ready to start now.
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744 8 0 Good day, I can quickly repair your online store, feel free to contact me.
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