Client Management & CRM · AI Consulting
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5.0
3 969
Business Process Analyst. 6 years experience
Automation of business processes in the sales department of any size
I have built more than 400 sales business processes on the BPM platform Sensei
50 CRM implementation cases in domains:
Offline clothing store, Real estate agency, Education, Sports sections, Disinfection of premises, Trading, Mobile application for HoReCa, Design and renovation of the apartments, Wholesale and retail, Health care
The average NPS (Net Promoter Score) of my projects is 9 out of 10
Implemented amoCRM, Kommo CRM, Pipedrive CRM, Close CRM, Key CRM, YClients, Altegio…
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59
Transferring UTM when switching from a website to a messenger
Client Management & CRM
Problems
1. The company cannot tell which advertising channel a client came from when they moved into WhatsApp or Telegram — every inquiry looks the same.
2. It is impossible to assess which ads actually generate sales and which are simply spending…
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60
Connecting Binotel IP telephony to CRM
Client Management & CRM
Problems
1. Customer calls are lost when a manager is busy or unavailable — there is no queue, no notification of a missed call.
2. Conversations with clients are not recorded anywhere: no call recordings, no communication history for each deal.
3…
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64
Stripe Integration with CRM
Client Management & CRM
Stripe Payment Gateway Integration with Kommo CRM via API Connector
Problem
The company needed to automatically generate payment links within Kommo CRM deals and receive payment confirmations. The standard Stripe integration did not allow payment…
344 USD
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88
Make.com – Creating a lead from a website in CRM with UTM tags
Client Management & CRM
Problem
The company needed to identify which website forms generated leads that converted into sales and determine the most common customer inquiries.
Tasks
Connect website forms to Kommo CRM to automatically create leads with UTM parameters,…
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77
Make.com – Exporting Data from CRM to Google Sheets
Client Management & CRM
Data collection for analytics
Problems
Manually collecting deal data from Kommo CRM was time-consuming
Tasks
Export leads from Kommo CRM with Google Ads as the source to Google Sheets, including UTM parameters.
Solution
A Make.com…
