Checkout and cart UX audit
I am looking for someone to conduct a thorough audit of the checkout process and cart UX for dobrekrzesla.pl. We have a lot of items added to the cart, but they are not converting into orders, and we are looking for the cause. Please submit offers only if you have experience in this area.
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561Work example:
5 days3280 USD5 days3280 USDHello!
My name is Evgeny, and I have been professionally developing mobile applications, websites, web services, and web applications for 7 years.
*The cost mentioned is for 1 hour of work. To provide a more detailed price, I would like to connect/call and discuss the details.
- You can review my portfolio, feedback, and awards in my profile.
Why should you choose me?
… - I have taken 1st and 2nd places in international championships and competitions in the IT field.
- I have verified video testimonials and letters of appreciation.
- I am always available, honest, and reasonable.
- I work under a contract.
- I lead my own development team.
I would be happy to talk to you in more detail about the project.
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5 days3280 USD5 days3280 USD
I can conduct an audit of the checkout and cart in the form of specific diagnostics - not just general comments on appearance, but a list of places where users drop off, what is a UX error, and what might be a technical or analytical problem.
I initially see such an audit taking 4-5 working days. The result will be a prioritized list of changes, hypotheses for causes, screenshots, comments for mobile and desktop versions, and an implementation plan. The budget for the audit is 12,000 UAH, and the implementation of changes can be assessed separately after the diagnosis.
We usually look for not one magical cause, but several small losses along the way - form, delivery, payment, validation, speed, errors on mobile, lack of trust, or incorrect data in analytics. A small lever in the checkout often does more than a big advertising campaign =)
> What platform do you have for the store - Shopify, WooCommerce, OpenCart, your own store, or something else?
> Is there access to GA4 or other analytics to check the actual steps in the funnel, rather than guessing blindly?
… Similar experience on our side:
> https://business.ingello.com/prime-eva - e-commerce and sales processes, where not only the site was important, but also the logic of orders and operations
> https://business.ingello.com/eva - working with retail and a systematic approach to sales and data
> https://systems-fl.ingello.com - main profile of Ingello Systems for projects on Freelancehunt
To get started, I need a link to the store, information about the platform, countries of sale, main payment and delivery methods, and, if possible, read-only access to analytics. Then instead of opinions from thin air, there will be a normal diagnosis - like at the doctor, only the patient is the cart, poor thing.
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569
3 days410 USD3 days410 USDGood day, Paweł!
A lot of items added to the cart and few orders is not just "something broke." This is money leaking right now, and almost always the reason is not one: several small losses along the way from cart to payment, each of which cuts off part of the users. Therefore, we need to look for not one magical reason, but to gather ALL the points where users drop off – and organize them by how many orders each one takes away.
I do this differently than a classic audit "one specialist looked with their eyes."
Through your cart and checkout, 50 synthetic users go through – different scenarios: from mobile and from PC, first time and repeat, with different delivery and payment methods, those who abandon halfway. At the same time, the same path is analyzed by a panel of 10 expert optics (UX, mobile, forms, trust, payment, delivery). The output is not a "list of remarks," but a severity-rated fix-list: each problem with an assessment of how much it impacts orders, and what exactly to change. This is a different class of depth than one opinion, and it is ready in 2–3 days, not a week.
Why else should you choose me: I not only look at the checkout, I built it. I created a full-cycle online store – cart, product options, checkout, payment – with a result of 100% successful payments and 11 out of 23 UX fixes closed in the first week. Therefore, I see not only the "look of the button," but also the technical reasons why people quietly drop off and this is not visible: slow loading on mobile, forms that cut off validation, fields that do not accept Polish postal codes or phone numbers, broken cart states, payment errors without understandable text. This is the most common hidden reason for "added – did not buy," and a classic UX audit usually does not catch it.
…
The method works on any platform – Shopify, WooCommerce, PrestaShop, or custom; this is not a limitation for the audit. And if you give access to GA4 – I will overlay actual data on the hypotheses and show not just "here it seems like a problem," but at which exact step and how many people are actually leaving. Without access, I will still do it fully, just with access, the accuracy is higher.
What you will receive:
– A journey map from "added to cart" to "paid" with all the points where people drop off (mobile + PC separately).
– A severity-rated list of reasons – from those that take away the most orders to minor ones.
– Specific fixes for each reason, not general advice.
– Screenshots of problematic areas to clarify what is being discussed.
The audit is fixed at 1500 PLN, ready in 2–3 days. Implementation of the found fixes can be done separately, at your decision, when you see the list.
Ready to start immediately. If there is anything in the store you want me to...
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2 days820 USD2 days820 USD
Hello
I have experience in analyzing e-commerce projects and identifying the reasons for customer loss at the cart and checkout stages. Often, the problem is not in traffic, but rather in UX, the logic of the checkout process, trust, or minor barriers that cause customers to drop off before payment.
I can conduct a detailed audit of the checkout process, identify critical points of conversion loss, and provide specific recommendations that genuinely impact sales, rather than just "general advice."
I will be able to provide initial findings and problem areas within 1–2 days after receiving access.
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317
2 days957 USD2 days957 USDHello, Paweł.
I am ready to conduct an audit of the order process and the UX of the cart for dobrekrzesla.pl.
From the description alone, it is clear that the problem may not lie in a single element, but in several points of customer loss: the cart, mobile version, checkout form, delivery, payment, trust, loading speed, validation errors, or unclear conditions before purchase.
I will check the entire user journey from adding a product to the cart to finalizing the order. I will separately look at the UX, cart structure, form fields, mobile scenario, CTAs, trust blocks, payment, delivery, and possible technical errors.
As a result, you will receive a clear list of problems with priorities: what to fix first, why it affects conversion, and what changes can provide the quickest effect.
…
I have deep knowledge in e-commerce UX, checkout flow, conversion optimization, user behavior analytics, and technical audits of online stores.
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5 days437 USD5 days437 USD
Pawle, if you have a lot of items in the cart but few orders, the problem usually lies in a few specific areas: friction in the checkout, shipping costs, mobile errors, or too many steps. I will conduct a UX audit of the cart and checkout, identify customer drop-off points, and prioritize fixes. I have experience in analyzing the purchasing flow and optimizing conversion in e-commerce projects. I would be happy to discuss the details.
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7 days547 USD7 days547 USD
Hello, I worked on conversion optimization for a Polish furniture e-commerce site - I increased the cart conversion by 47% through redesigning the checkout process and UX testing with 2847 users.
Have you analyzed the heatmaps of user behavior on the checkout page and which specific steps cause the most drop-offs?
I suggest we get in touch; I will provide you with a free consultation on the technical side and we can create a development plan + I will tell you about my team! ✨
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383
1 day21 USD1 day21 USDI have experience analyzing the checkout and UX of online stores, including identifying the reasons for user drop-off during the order placement process.
I will analyze the entire user journey: cart, checkout, forms, payment methods, errors, mobile version, and user behavior. I will identify the weak points that prevent users from completing their purchases and provide specific recommendations to improve conversion rates.
After the audit, I will prepare a list of issues, prioritize fixes, and provide recommendations for UX/UI and the technical aspects.
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1 day71 USD
368 1 day71 USDI can complete this order. Please clarify:
1. What platform is the store operating on (WooCommerce, PrestaShop, Shopify, OpenCart, Magento, etc.)?
2. Do you have access to Google Analytics 4, Google Tag Manager, and tools like Hotjar/Microsoft Clarity?
3. What is the current cart abandonment or checkout abandonment rate?
4. Is the problem occurring on all devices, or mainly on mobile?
5. Besides the audit, do you also need a list of recommendations and implementation of fixes?
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5 days547 USD
253 5 days547 USDGreetings! We are a team of developers and UX/UI designers with 4 years of experience in the e-commerce sector. We understand that every extra click or inconvenient form in the cart reduces your sales, so we are ready to conduct a comprehensive audit of the checkout process. We will thoroughly analyze the entire user journey in the cart, check the interface's usability on smartphones, and the correctness of forms and integrated payment systems. Since we possess a full stack from layout to PHP and CMS, you will receive not just a general opinion, but a deep technical and interface diagnosis with specific solutions for increasing conversion. Examples of our projects: espressolab.com.ua, freshagro.com.ua. Estimated price: from 2,000 to 3,000 PLN. Deadline: from 5 to 10 days.
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5 days547 USD
256 5 days547 USDGreetings! Our team has been specializing in the development and optimization of online stores and e-commerce for 4 years. We will conduct a detailed audit of your checkout and cart from both the UI/UX design interface perspective and the technical implementation side. We will analyze loading speed, mobile responsiveness, field validation, JavaScript script functionality, and payment system integration logic. Thanks to our experience in SEO auditing and web development, we will identify hidden technical bugs and usability barriers that are causing you to lose customers. As a result of our work, you will receive a clear step-by-step report with prioritized recommendations for increasing conversion rates. Our work in the e-commerce and catalog sector: espressolab.com.ua, freshagro.com.ua Estimated price: from 2,000 to 3,000 PLN. Deadline: from 5 to 10 days.
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5 days137 USD
196 5 days137 USDwe have a practically ready similar set of checkout and sales funnel audits, it can be quickly adapted to the store and the analysis can be launched, I am available here and we can discuss now (: we have done such diagnostics at the intersection of UX, analytics, payments, and technical errors of the store - we usually look for not one magic cause, but several losses in the funnel. We can do a !!technical checkout audit!! in 5 days - session recordings, GA4 events, cart steps, form errors, payments, delivery, mobile, and flow map through the cart. after the audit, you will receive a short list of changes according to their impact on orders - what to improve now, what to test, what can be supported by automation or artificial intelligence. we will need the store address, access only to the data needed for analysis, and information on what engine the store operates on. questions - on what platform does the store operate and do you have GA4 data or other events for adding to the cart and starting payment. from similar areas - https://business.ingello.com/prime-eva - e-commerce and sales processes. second example - https://business.ingello.com/eva - retail, data, and operational improvements. more about us - https://systems-fl.ingello.com approximately - 500 USD and 5 days, after the link to the store I will specify the scope, because the devil is in the details.
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4 days205 USD
319 4 days205 USDGood day, Paweł!
I reviewed the task, and the problem is likely not in the "design" but rather in the friction points within the checkout flow and the cart UX. This is very common for e-commerce:
* unnecessary steps during checkout
* weak mobile UX logic
* distrust at critical moments
* issues with delivery/payment structure
* checkout overload
* poor CTA hierarchy
… * UX mistakes that "eat" conversion
I can conduct a full checkout/cart UX audit for dobrekrzesla.pl:
* user flow analysis
* mobile/desktop behavior review
* friction points detection
* UX/conversion bottlenecks
* checkout psychology analysis
* CTA hierarchy
* trust elements
* usability review
* microinteractions
* competitor benchmark
At the end, you will receive:
* a structured audit
* a list of critical issues
* prioritization of fixes
* specific UX/UI recommendations
* quick wins for increasing conversion rate
* recommendations for A/B testing
I work specifically from the perspective of e-commerce conversion optimization, not just "aesthetic preferences" in design.
Let's get in touch or have a call; I will show you what such an audit usually looks like and what problems most often kill checkout conversion.
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3 days96 USD
589 1 0 3 days96 USDMany added products to the cart without placing orders is a classic problem, and on dobrekrzesla.pl, it is a clear point of divergence between intention and action.
First, I will analyze the entire path from adding a product to confirming an order: I will check each step for friction, distractions, and moments where the user gets lost. Separately, I will analyze the form, the number of fields, validation errors, and behavior on mobile devices. The result will be a short audit report with specific justifications and recommendations, without unnecessary theory.
I have completed a similar task of analyzing user flow and identifying weak points in a complex product here:
Behance
I am happy to answer any questions.
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3 days273 USD
5692 24 0 3 days273 USDHello! 👋
I don't just draw, I have been DESIGNING websites for over 5 years.
Please take a look at my portfolio and see my expertise:
Freelancehunt
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5 days191 USD
2030 45 0 1 5 days191 USDPavel, hello. An audit of the site can be done, but I recommend that you connect Hotjar to the site, run ads to gather statistics faster, and then I will join in the review to identify why you have significant losses at the checkout stage. I did a quick test and already noticed the main problem with the cart. Write to me, we will solve everything together. You provide Hotjar, and I will handle the audit and redesign of the cart.
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7 days410 USD
262 5 0 7 days410 USDGood day! I have experience in CX and Service Design in European e-commerce, particularly in cart analysis, checkout flow, customer journey, and reasons for conversion loss. I work with UX audits, behavioral scenarios, friction points, and hypotheses to increase CR.
I can conduct an audit of the cart and order placement for dobrkrzesla.pl with specific recommendations and prioritization of issues.
Approximately: 5-7 days, starting from 1500 PLN depending on the scope.
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7 days55 USD
533 2 0 7 days55 USDGood day!
I will gladly help with your task, taking into account all your wishes and requirements.
I am ready to create a concept for free so you can assess my skills.
Here is my portfolio:
Freelancehunt
I can send a few more works in personal messages.
…
Write to me, and we will discuss all the details!
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1 day55 USD
3361 35 1 1 day55 USDHello.
We work together with my husband; he is a UX/UI designer, and I work on UI and graphics. We have extensive experience in developing online stores as well as conducting audits.
Portfolio: Freelancehunt
Online stores:
https://www.figma.com/design/szzIuweY5OXGoZ0m9laWUp/Cannabis-Store-v2?node-id=2-8914&t=5lSyACrwM3DDA4v9-1
https://www.figma.com/design/WgJ9JbFfs0J7lEBkUYfHw0/%F0%9F%92%85-Beauty-shop-PW?m=auto&t=Ufr2i3Z37wNLeU85-6
…
Audit examples:
https://www.figma.com/design/Ja4n81OY9OVXnvUp20mB9C/Purlfrost-Audit?node-id=0-1&t=mTs4wPlIwflBfwdk-1
https://www.figma.com/design/dM1c1lR4SfH9zBrRI7szb4/RioChan-Audit?node-id=0-1&t=dcums2PKFwiuAXog-1
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1 day55 USD
2885 39 0 1 day55 USDHello.
I work a lot with stores. I can conduct and detail the problems that I see.
(I went to the website and it froze after a few seconds, I had to reload the site - there may be an issue not only with the steps in the cart)
I look forward to your messages!
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5 days820 USD
361 5 days820 USDHello.
I have experience in UX/CRO audits of e-commerce projects focusing on checkout and conversion funnel.
I understand the issue of add-to-cart → no purchase. The most common reasons are:
— complicated checkout;
— poor mobile UX;
— hidden/expensive shipping;
— trust issues;
… — too many steps;
— weak CTAs;
— payment problems;
— friction in the cart.
I can conduct an audit of:
— the cart;
— checkout flow;
— mobile UX;
— user behavior;
— drop-off points;
— delivery/payment logic;
— trust layer and interface structure.
Deliverables:
— a list of problems;
— prioritization based on impact on conversion;
— specific recommendations and quick wins.
I have experience with e-commerce analytics, UX, funnels, and conversion optimization.
I am ready to thoroughly analyze dobrekrzesla.pl and find the reasons for order loss.
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5 days410 USD
13013 67 0 5 days410 USDHello! I will complete your task quickly and efficiently.
My recent works
https://indexfast.pp.ua
https://mamamia.pp.ua
https://monitortest.pp.ua
https://keytest.pp.ua
https://florist-map.vercel.app
… My portfolio: https://freelancehunt.com/ua/freelancer/romas6ka.html#portfolio
Feel free to write, I will start working today. I look forward to collaborating with you!
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4 days137 USD
2163 14 0 1 4 days137 USDGood day. I am an individual developer with over 4 years of experience in full-stack development, UX analytics, and automation of commercial interfaces. I offer my services to conduct a detailed technical and usability audit of the checkout process of your store. I guarantee direct communication without intermediaries and complete legal transparency, as I work officially through a sole proprietorship. I will independently study the interface and log the errors of the cart at dobrekrzesla.pl on all types of devices, find the reasons for conversion failures (incorrect validation, issues with the integration of Polish payment systems, or hidden technical bugs), and provide clear instructions for code correction. My approach to optimizing commercial architectures is presented in my portfolio: 3magency.co, https://vilors.studio/.
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3 days41 USD
309 3 days41 USDHello. Our small team has been engaged in refactoring, usability audits, and increasing conversion rates for e-commerce platforms in European markets for over 4 years. We will conduct a thorough audit of the customer journey from adding a product to the cart to the successful payment page on dobrekrzesla.pl, identify technical and interface critical points (unintentional form data resets, complicated registration conditions, lack of local trust triggers), and prepare a clear step-by-step technical checklist to address these vulnerabilities. You can familiarize yourself with the quality of our code, the structure of optimized interfaces, and the level of implementation of large marketplaces through the links in our portfolio: freshagro.com.ua, farfieworldwide.com, rivnekolo.com.
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1 day55 USD
184 1 day55 USDGood day. My colleague and I have been specializing in UX/UI audits, web analytics, and resolving technical bugs at the order placement stage in online stores for over 4 years. We will investigate your cart and checkout on dobrekrzesla.pl to identify why users stop before payment: we will conduct a review of the loading speed of payment gateways and delivery methods (InPost, couriers), check the responsiveness and usability of the mobile version of the order form, where click errors most often occur, and localize any script conflicts that block the confirmation button. Examples of our technical expertise and successfully implemented e-commerce solutions are presented in our portfolio: drkukharevich.rivne.ua, crave-agency.com.ua, jk-solution.com.ua.
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1 day27 USD
1182 13 0 3 1 day27 USDHello. My partner (designer + full-stack) and I have over 4 years of experience in e-commerce development, UX audits, and conversion optimization for online stores, and we are ready to find the reason for the abnormal cart abandonment rate on dobrekrzesla.pl. We will conduct a comprehensive analysis of your checkout funnel: we will check the technical stability of the checkout scripts on different devices and in different browsers, analyze the cart interface for hidden barriers, unnecessary fields, non-obvious delivery cost triggers, and form validation errors that prevent Polish customers from completing the transaction. Our approach to designing clean and highly effective commercial interfaces is reflected in our portfolio: hyperfi.tech, espressolab.com.ua, hudi.com.ua.
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5 days273 USD
1658 24 0 5 days273 USDGood day! I can conduct a detailed audit for dobrekrzesla.pl focusing on:
— points of user loss;
— behavioral and psychological barriers to placing an order;
— trust, CTA, structure, and logic of the checkout process;
— potential issues with delivery, payment, or forms.
As a result, you will receive:
— a structured list of problems;
— explanations of how they affect conversion;
— specific recommendations for improvement;
… — if needed, visual examples of solutions in Figma.
Timeline:
2–4 days depending on the depth of analysis.
Audit budget - 12000 UAH.
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20 days820 USD
429 20 days820 USDI have familiarized myself with the description of your project and I can assure you that I am fully capable of executing it. All you need to do is contact me directly through this platform – the rest is up to you.
I am ready to present a detailed action plan and a professional project summary tailored to your individual needs. Remember that all inquiries should be sent exclusively through this platform to maintain the confidentiality of my work and ensure that no one else benefits from my efforts.
By collaborating with me, you will receive a structured and effective plan based on the latest practices, guaranteeing measurable results. I am confident that this collaboration will provide you with the transparency and efficiency you expect.
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3 days68 USD
1038 2 0 3 days68 USDI tested the cart and checkout process on dobrekrzesla.pl – after adding a product to the cart, the customer immediately notices a few things that subconsciously lower trust and prevent the completion of the order. The store itself looks good, the problem mainly lies in 2-3 UX elements of the checkout process, and I am 100% sure that improving them will significantly increase the order volume.
I can help and solve these issues, and the cost is 250 PLN. Please contact me – we will discuss the details.
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1 day55 USD
5211 50 0 1 day55 USDI just noticed 2–3 major errors that are likely preventing customers from completing their purchase in the cart. Message me privately, and we will discuss it in more detail.
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4 days34 USD
1370 16 0 1 4 days34 USDGood day! I know how to conduct a quality audit. In case of collaboration, I would like to receive a detailed technical assignment and references. Feel free to write, I am always in touch, I don't inflate prices, and I meet deadlines. Portfolio:
Freelancehunt
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1 day137 USD
2181 18 1 1 day137 USDHello, please write to me privately to discuss, I am ready to close your request.
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2 days137 USD
468 2 days137 USDHello,
I can help with a checkout and cart UX audit for dobrekrzesla.pl.
I have experience with e-commerce websites, checkout flows, forms, conversion issues and the technical side of web projects. I can review the full user path from adding a product to the cart up to checkout and identify where users may be dropping off.
I will check the cart structure, checkout steps, mobile experience, form fields, validation errors, payment/delivery clarity, trust elements, page speed and possible technical issues.
After the audit, I will provide a clear list of problems with priorities and practical recommendations for improvement.
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5 days410 USD
5136 21 0 1 5 days410 USDHello ⭐️! I am a highly qualified web developer with over ✅ 12 years of experience in backend development and modern web technologies. My stack includes:
✅ Frontend: HTML, CSS, JavaScript, React.js, Vue.js, Angular
✅ Backend: PHP, Laravel, CodeIgniter, Python, Django, Flask, Node.js
✅ Databases: MySQL, PostgreSQL
✅ Other skills: Git, API integration
Recent projects:
✔️ https://homenly.com
… ✔️ https://novobudova.pro
✔️ https://confidence-tech.com
✔️ https://homexcrm.com
✔️ https://yotu.pro
✔️ https://omgfirms.com
✔️ https://skyhigh-lviv.com/
✔️ https://ukrfix.com
✔️ https://sweet-sdpearls.de/
✔️ https://aquahub.org.ua
✔️ https://boostylabs.com
✔️ https://ol.zp.ua
✔️ https://smt-industry.com
✔️ https://emporio-sports.cz
Why choose me?
✔️ Fast and quality execution: Your tasks will be completed on time and with impeccable quality.
✔️ API integration: Need seamless integration of third-party APIs? I will take care of that.
✔️ Custom solutions: I take your ideas and turn them into successful web solutions tailored to your business needs.
Let's collaborate and create something amazing together!
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3 days137 USD
726 9 1 3 days137 USDHello! I have reviewed your project and am ready to start working. I can guarantee excellent results in a short time.
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3 days60 USD
871 10 0 3 days60 USDHello. I have experience analyzing checkout and UX of online stores, including identifying reasons for user drop-off during the order process. I will analyze the entire user journey: cart, checkout, forms, payment methods, errors, mobile version, and user behavior. I will identify weak points that prevent users from completing their purchases and provide specific recommendations to improve conversion. You can message me privately.
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7 days137 USD
284 7 days137 USDHello! I have relevant experience with similar tasks and can help with your project. I can quickly review the requirements, suggest the best solution, and complete the work carefully. Ready to discuss details and start.
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