Unlocking Google Ads account
Hello! We are an online store, unfortunately, our Google Ads account has been blocked for unclear reasons. We are looking for a specialist who knows the matter and can help communicate with support to resolve this issue.
To briefly describe the situation:
The advertising account was created before the war. A campaign was created immediately, but it was never launched, and after that, the account was not used. Recently, the account was restored. "Automatic payments" were set up and a payment method was connected - a virtual card. Immediately after these settings, the account was blocked due to debt. No ads were shown in this account, so there is no debt. This is my only Google Ads account, and I also have no debts to Google in other services.
On the same day, a second block was received "for suspicious payments." What this means is completely unclear.
After that, I submitted an appeal 3 times, changed the payment method to a physical card, confirmed my identity, and sent a bank statement about opening the account. All in vain.
Therefore, I need a consultation to understand what might be the reason for the blocking.
Client's review of cooperation with Nadiia Borel
Unlocking Google Ads accountEveryone is satisfied, Nadiya helped a lot when I was almost losing hope to unlock the account. I recommend the performer!
Freelancer's review of cooperation with Denis Romanenko
Unlocking Google Ads accountA great client - highly recommend. Polite, responsible, efficient.
Although the case turned out to be complicated when the button to send the completed appeal for unlocking Google Ads stopped working, we together submitted 4 requests to support through other means, and finally, on August 16, one of the Google representatives responded. Also, I think it was not in vain that the client independently sent the appeal at the beginning of August (in summer, it always takes longer to wait for feedback from Google Ads representatives), and the advertising account was unlocked.
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Hello, Denys. I have experience in unlocking accounts of various complexities, I know how to help you remove the debt in the Google Ads account. Details in private messages.
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4094 82 0 Good day. I will help.
You need standard access to Google Ads.
In July, I already handled a similar task in the project https://freelancehunt.com/project/rozblokuvati-akkaunt-gugl/1396479.html: the client’s advertising campaigns had not been launched in the new account for several months, and the same reason for blocking appeared.
I have experience with similar blocking reasons three times. My correspondence with support is indispensable. And the support is such that their response depends on the willingness of a specific Google employee to understand and help (they often refuse at first), so I am not surprised that I have to send several inquiries.
A virtual card may be suspicious for the Google Ads robot because this payment method is often used by arbitrageurs in "gray" and "black" types of business. Or, perhaps, the name on the payment method differs significantly from the name indicated in the Google Ads payment profile.
…
Also, pay attention to the settings of the virtual card: if it has a low limit for online payments/if the auto-debit or double conversion option is turned off, and you suddenly did not adapt the virtual card settings to the needs of Google Ads, then after connecting auto-payments, the Google Ads robot could not withdraw funds for the displays of the restored ad campaigns, leading to a block due to overdue debt.
And simply, when Google Ads starts to be replenished with another bank card (perhaps, before 2022, some old card was randomly indicated in the Google Ads payment profile), a blocking glitch often occurs due to suspicious payments. Before adding a new card, I recommend cleaning/closing unnecessary payment profiles at payments.google.com.
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3992 89 1 1 Good day
I can help, I have experience in unlocking accounts for these reasons.
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340 4 0 Hello! I am sincerely glad for the opportunity to present my proposal for the implementation of your project. I am a professional with more than 2 years of experience in targeting and advertising, and I am ready to implement innovative solutions to achieve your business goals.
Why should you choose me?
Individual approach: I familiarize myself in detail with your project and am ready to consider all your needs and expectations to provide the most effective solutions.
High quality of execution: I use artificial intelligence to optimize advertising campaigns, which ensures high results and effectiveness.
Rich experience: I have successful cases in various niches and geographies, as well as a deep understanding of the nuances of setting up advertising campaigns that you won't find in many on the market.
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Personal consultation: I offer a free online consultation, where together we will analyze your current situation and develop a strategy to achieve KPI. After the consultation, you will receive a bonus – support for 5 working days.
What to do next?
To discuss the details of the project and start working, please write to me in private messages or schedule a Zoom call at a convenient time for you.
I will be happy to collaborate and achieve success together!
Best wishes,
[Respectfully Artem]
[My portfolio https://www.tviy-vybir.online]
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1092 19 1 1 Good day!
I specialize and will be happy to help you resolve the situation. Feel free to reach out, I can start today.
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1088 19 0 Good day.
I will help with unlocking the account.
If you have any questions - write, I will be happy to answer.
Available 24/7
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deleted by moderator
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Адреса реєстрації платіжного профілю випадково не Донецька область? Було кілька акаунтів на розблокуванні зі схожою ситуацією, там якраз була проблема в реєстрації. Якщо не допомогли 3 апеляції - швидше за все вам доведеться створювати інший платіжний профіль, на інший ФОП чи фіз особу
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