Solution to the problem with the Facebook Meta account

There is a problem in our Meta advertising account:

Payment error: When trying to make a payment, the system returns an error:  

 "Payment failed. We weren’t able to process your payment. Try selecting or adding another payment method."

We tried using two different cards. Both cards have sufficient funds, limits checked, and are active for online transactions, but the payments do not go through.  

The problem persists when selecting any cards.

   When trying to submit a request through Meta, the system returns the message:  "Error Submitting Request. We're sorry. Looks like something went wrong while processing your request."

Task:

1. Diagnose the Meta account, specifically:

   - Check the status of payment methods.

   - Identify any possible blocks or restrictions on the account that may hinder payment processing.

2. Fix the issue. 

3. Check why the help request form is not working and provide an alternative way to contact support.

4. Provide specific recommendations for fixing issues in the future.

Attachments: screenshots of errors are attached for detailed analysis.