Integration of Viber into 1C 8.3

Budget: 10000 UAH Deadline: 12 days

Hello! I do integrations in 1C/BAS, specifically things like webhooks and external APIs. Viber Business connects officially through TurboSMS or GMS, incoming messages are caught by a webhook and linked to the card by number — everything works.
The main question: the "Customer Service" configuration is custom-made, so is there access to its modules for editing to add a button and save correspondence in the card? This affects the timeline.

Budget: 10000 UAH Deadline: 6 days

Hello!

The task is completely clear. Integrating Viber directly into your custom BAS / 1C 8.3 configuration without third-party CRMs is the right and safe solution, especially for a database of 40,000+ subscribers. I have extensive experience integrating 1C/BAS with external APIs and setting up Webhooks.

Here’s how I will implement this functionality:

Provider connection: I will assist with the selection and registration with an official Viber Business provider (for example, TurboSMS, which has a stable API). I will help set up the HTTP service publication on your web server (IIS/Apache) for the proper functioning of the Webhook and receiving incoming messages.

Modification of the BAS configuration: I will create the necessary objects (documents, registers) to store the history. I will add a "Write to Viber" button directly in the subscriber card with automatic identification by phone number.

Manager's workplace (Chat): I will develop a convenient form (ARM) for communication that supports the parallel work of several managers. The interface will display the status of messages (sent, delivered, read), exact time, and the manager's name.

Template manager: I will add a directory of text templates for quick responses to clients in two clicks.

After completing the work, I will provide the fully open source code. I accept the terms regarding a 1-month warranty for bug fixes. I am ready to discuss the technical details of your server and start development. Expand

Budget: 10000 UAH Deadline: 5 days

I can implement Viber integration in BAS / 1C 8.3 without third-party CRMs. The connection will be made through an official Viber Business provider (TurboSMS, GMS Worldwide, or another agreed service). I will implement a "Write to Viber" button in the subscriber's card, sending and receiving messages via Webhook with automatic linking to the subscriber by phone number. The correspondence history will be stored in the client's card, displaying the time, status, and manager. I will set up the work of several managers simultaneously, message templates for quick responses, and also assist with API keys and provider configuration.

Budget: 9500 UAH Deadline: 6 days

Hello! The task is completely clear. I have experience implementing similar solutions: integrating messengers via HTTP services and Webhook directly into BAS/1C — this is the most reliable way to automate without subscription fees for third-party CRMs.

Since you have a custom configuration, the integration can be implemented as cleanly as possible (through extensions or by adding a separate subsystem), without interfering with the current logic.

Here’s how I propose to implement it technically:

Connection with the provider: We will set up integration via API (for example, TurboSMS or GMS). I will create a process for configuring API keys, tokens, and message templates.

Incoming messages (Webhook): We will set up an HTTP service on your 1C side (this will require publishing the database on a web server like Apache/IIS and having SSL/HTTPS). Upon receiving a request, the system will search for the subscriber in the database by phone number, create a document/history record, and send a notification to the manager.

Manager's workplace: We will add a button to initiate a dialogue in the subscriber's card, as well as create a convenient shared window (chat) for processing incoming messages by multiple operators simultaneously, with the author of the response and delivery statuses recorded.

Templates and history: We will organize the storage of logs in the information register or a separate directory, so that the database of 40,000 subscribers does not become overloaded, and the history opens instantly.

I will assist in the initial stages with registration with the provider and setting up the Webhook. All code will be open and transferred to you, and I accept the terms of a monthly warranty. I am ready to discuss the details. Expand

Budget: 27000 UAH Deadline: 24 days

In terms of timeline - approximately 20-24 working days for full integration with testing in BAS. The budget of 10,000 UAH, I would say, is only suitable for a short technical audit or prototype, not for full implementation with webhook, history, statuses, and multi-user functionality.

I see here not just a button to Write in Viber, but a proper part of the internal CRM - sending from the subscriber card, receiving responses, linking by number, message log, templates, manager rights, and a technical layer for the API provider. In short - it can be done so that managers work in the familiar BAS, without unnecessary external systems =)

To start, we need access to a test or copy of the working BAS database, a description of your custom configuration, the chosen Viber Business provider or 2-3 options for approval, as well as an understanding of where the webhook will be hosted - on your server or a separate intermediary service.

I would like to clarify 2 points:
> Do you have regular forms or managed forms in BAS?
> Is there already a public server for receiving webhooks with HTTPS?

Relevant examples:
> https://business.ingello.com/forma-crm - CRM logic, roles, action history, and manager operations
> https://business.ingello.com/iks - corporate system with integrations and internal processes
> https://systems-fl.ingello.com/ua - briefly about our approach to system automation for Freelancehunt Expand

Budget: 10000 UAH Deadline: 6 days

Hello! The task is completely clear, the architecture of the project is precise and logical. Implementing Viber integration directly within your custom BAS 8.3 configuration is the best solution that will ensure full autonomy of your system, data security, and the absence of regular costs for third-party CRM intermediaries.

I have confident experience working with REST API, handling asynchronous webhooks, and automating business processes.

🛠️ How the project will be technically implemented:
Gateway setup (TurboSMS / another provider):

I will assist with generating API keys, registering an alpha name (if needed), and correctly configuring the provider's cabinet to work with the Viber Business API.

Outbound messages from BAS (Outbound API):

I will add a convenient "Write to Viber" button to the subscriber card.

I will write an internal module to form and send HTTP POST requests to the TurboSMS API. Messages will be sent instantly directly from the application interface.

I will implement a convenient mechanism for working with response templates for managers.

Incoming messages and statuses via Webhook (Inbound API):

I will create and publish a specialized HTTP service within your BAS configuration that will act as the Webhook URL for the provider.

When a new message arrives or the status changes (Sent / Delivered / Read), BAS will receive a JSON package, automatically validate the phone number, and link the event to a specific subscriber from your database of 40,000 users.

Interface and message history:

I will create a new metadata object (for example, a register of information or a subordinate document) to store message logs.

The subscriber card will display the complete chronological chat history, indicating the exact time, current message status, and the name of the manager who conducted the dialogue.

The system logic will be fully optimized for the simultaneous and independent work of multiple managers. Expand

Budget: 10000 UAH Deadline: 12 days

Vasyl, I see that you need full integration of Viber Business directly into your 1C/BAS, so that managers can quickly communicate with subscribers without leaving the system. This will optimize the handling of inquiries for your large customer base.

We will connect the chosen Viber provider, set up the sending and receiving of messages. In the subscriber card, there will be a contact button, a complete history of correspondence, and functionality for quick replies. All of this will be preserved within your configuration.

Have you already chosen a specific provider (for example, TurboSMS or GMS Worldwide), or do you need help with selecting one and initial setup?

Budget: 16000 UAH Deadline: 10 days

Good day, Vasyl!
I understood the task: integration of Viber into your CRM based on 1C 8.3 — the "Write to Viber" button in the subscriber/application card, receiving and sending messages via Webhook, linking correspondence to the subscriber card by phone number, message history with date/time/status, simultaneous work of several managers, message templates.
I propose an architecture through a separate Python service (FastAPI) as a bridge between Viber Bot API and 1C — the service receives incoming messages from Viber via Webhook, finds or creates a subscriber card in 1C through HTTP services (without interfering with the configuration itself), stores the correspondence history linked to the application/subscriber, allows the manager to respond from the 1C interface. This approach does not require modifications to 1C from the inside and is easily scalable for further modules (AI processing, analytics).
Considering the scale (40,000+ subscribers) and long-term perspective, I propose a phased approach:
Phase 1 (basic integration): "Write to Viber" button in the card, Webhook for receiving/sending messages, linking by phone number, correspondence history, work of several managers.
Phase 2 (if needed): message templates, delivery/read statuses, advanced analytics.
Clarifications:

Are there already configured HTTP services in 1C for external requests?
How many managers will be working with requests simultaneously at the start?

Rate for Phase 1: 16,000 UAH, term: 10 days. Expand

Budget: 10000 UAH Deadline: 1 day

Currently, to obtain the Viber API, a business subscription is required, which costs €100 per month. We offer for rent (with the possibility of full purchase) a Viber bot that operates without an official subscription, as it was created before its implementation. We can provide a token for testing.

Budget: 10000 UAH Deadline: 21 days

Good day. I have reviewed your project, and the task is clear: to connect Viber Business through a provider (TurboSMS or GMS), implement sending and receiving messages directly in BAS, link by phone number, and maintain a complete history in the subscriber's card.

Honestly, I do not have direct experience with BAS / 1C 8.3. However, I have a good understanding of this part of the task from the backend integration side: Webhook processing, connecting to the Viber API, building a middleware service on NestJS, PostgreSQL for storing conversations. If you are open to the architecture "BAS + external bridge service," I can take on this layer: it is responsible for receiving/sending messages, queues, linking subscribers by phone, and simultaneous work of several managers.

For the BAS part itself (button in the card, displaying history, templates), you will need either a 1C developer from your side, or we can discuss how realistic it is to cover this together.

I am ready to discuss the details and propose a specific interaction scheme between BAS and the bridge service.

Budget: 20000 UAH Deadline: 5 days

Hello!
We have experience in development and integrations for BAS/1C 8.3, working with APIs, Webhooks, and business messengers. We are ready to implement a full integration of Viber Business without using third-party CRMs.
We implement sending and receiving messages directly in BAS, automatic linking to the subscriber's card, message history, message templates, support for simultaneous work of several managers, configuration of Webhooks, APIs, and Viber provider. After completion, we will provide all source code, documentation, and settings.
We provide a guarantee for the implemented functionality and are ready for further project development. We would be happy to discuss the details and propose an optimal integration architecture.

Budget: 10000 UAH Deadline: 5 days

Integration of Viber into 1C 8.3 without third-party CRM — I understand the task. I will implement it through the Viber REST API + webhook receiver on the server side, which transmits messages to 1C via COM connection or HTTP service. Functionality: receiving and sending messages from 1C, saving chat history in the register or document, delivery statuses, multi-user mode (linking Viber accounts to contractors/managers). Please clarify: is there already an HTTP service in the configuration or are we adding a new one, and what version of the platform is being used — this will affect the architecture.

Budget: 10000 UAH Deadline: 7 days

Good day! We have experience in developing integrations for BAS and 1C 8.3 via REST API. We implement this by creating an external module that will ensure direct messaging with Viber directly in your configuration. This will allow for the automation of communication and preserve the history of correspondence within the system.
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Budget: 27000 UAH Deadline: 25 days

We already have a practically ready similar solution for messages, stories, roles, and API integrations - we can quickly adapt it for BAS / 1C 8.3, discuss the details right here, and I am available (:
The benchmark for the full scope is 95,000 UAH, 25 working days.
10,000 UAH will rather be enough for a technical audit, choosing a Viber Business provider, and a small Webhook test, but not for the entire described module.
We can provide the source code, improvements, API settings, and a month of warranty for implementation errors upon completion of the work.
We can do this as a separate module in your BAS configuration - a button in the subscriber card, sending, receiving Webhook, linking by number, history, statuses, manager, templates, and the work of several managers.
Look, there’s a nuance here... we need to check if your BAS can reliably accept external Webhooks through a published HTTP service, or if it’s better to set up a small intermediate server between the Viber provider and BAS.
Additionally, we can add AI prompts for managers - quick responses, tone control, and a summary of the history for the subscriber.
- Which Viber Business provider has already been chosen - TurboSMS, GMS Worldwide, or not yet.
- Is there a test copy of the BAS database with access for development, so we don’t work on the production database.
- https://business.ingello.com/forma-crm - similar in logic to CRM, clients, interaction history, and managerial scenarios.
- https://business.ingello.com/platforma - similar to the corporate system, roles, processes, and access rights.
- https://business.ingello.com/prime-eva - similar in integrations, accounting, and complex business logic.
After these answers, I will provide a more precise breakdown by stages.
Main page for Freelancehunt - https://systems-fl.ingello.com/ua Expand

Budget: 10000 UAH Deadline: 20 days

Good day.
I represent corecode.com.ua - a web studio.
We have reviewed the specifications and can implement the task in approximately 20 days, take the project for support, and provide guarantees.

Please write to discuss the budget and details.