We are a public organization "Voice of Romni", which helps the Roma community, particularly Roma women, by providing humanitarian aid, opportunities for economic recovery, education for children, psychological and legal consultations, and other opportunities. We also implement case management for Roma women who have suffered from gender-based violence.
We need to implement the following workflows in the CRM system Monday:
- working with donors and writing project proposals (deadlines, work planning, task distribution, communication with donor organizations);
- developing a database of beneficiaries (aid recipients) linked to households (considering family relationships of registered individuals in the system);
- planning and implementing projects (deadlines, planning and setting tasks, linking beneficiaries to specific projects, accounting for available spots for training/with a psychologist and lawyer, or accounting for the remaining humanitarian aid, linking received aid to a specific beneficiary);
- linking feedback channels to the CRM system, through which feedback on our activities, complaints, and suggestions are received, their accounting and review process;
- case management for victims of GBV (including a database of beneficiaries with protected access, processes for referral to other institutions, case management and recording referral results);
- integration of necessary processes with Cobo Forms.
A mandatory condition for providing services is the ability to accept cashless payments: LLC or individual entrepreneur of group 3.
The price in the proposal must be final, meaning it should include all taxes and mandatory payments (VAT, military tax, personal income tax).
An advantage will be the provision of certificates or other documents confirming the candidate's competence.
Please format your response as a commercial proposal with a cost calculation for the services.