Budget: 8000 UAH Deadline: 7 days
Good day. I can help figure out the reason for the desynchronization and set up correct synchronization between the data sources and the CRM. Please let me know:
1. Which CRM is being used and which two data sources need to be synchronized?
2. How is the synchronization currently implemented (API, webhooks, SQL, third-party service, etc.)?
3. How often does desynchronization occur and are there examples of records where it manifests?
4. How are entities currently matched between the two sources if the names and identifiers differ?
5. Is it only necessary to find and fix the problem, or is there also a need to refine the synchronization logic to prevent such cases in the future?