Writing a script for the sale by phone of medical products
The script must contain the following:
A short presentation that will challenge the buyer: 1. love of the product; 2. trust of the manager; 3. trust of the company (this must be something exciting, emotional, like a sea storm!!!))
Blocks with questions (what is important for the buyer: price, quality, delivery, etc.) and the offer to every need (for example: great, I understood and based on what you said our nitril gloves are suitable for your clinic and for what reasons: because they are once, two, three.). It is a matter that will directly affect the sales process.
Pay special attention to denials and fighting them.
The goods are competitive in price and quality. It will not be ashamed that you have created a script for him!!The !
Whoever has experience in this field, write.
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512 4 0 Good Morning, SergeyYour request is very interesting.For more than 7 years I have been engaged in the construction of sales departments, including the development and implementation of scripts.He worked with more than 30 companies both in Ukraine and abroad, and also built sales departments and developed scripts for the network of clinics.I am sure I will be able to help realize this project.Based on your requirements, it is important to understand what is an indicator of successful implementation of the project:
Increased conversion;
increase in average waiting;
Increasing the total number of sales;
- Staff training speed (as quickly they can start using scripts at work)
Based on the answers to these questions, you can already discuss more in detail the tools and ways of implementing the project.Also, please tell me:
Which channels are available for sales (telephone/social networks/...)?- how is the process of sale now / are you using some scripts?How many managers are in the sales department?This will allow you to determine more accurately the volume of work and the tools that need to be developed.If you are interested in getting the result and the growth of sales (conversion/medium check/...), I think I will be useful to you and share my experience and work.Please indicate whether you will be able to answer these questions or maybe you will be more convenient to make a short call.Good day !by Anton
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202 Sergey, good day !My name is Gennady.I am from Odessa, I have been engaged in personal sales, telephone sales, offline and online advertising for more than 25 years.I conduct individual and collective seminars and training.I carry out video recordings, audio recordings of sales.I study theory, show sales in practice, and write script.I do practical sales activities.I am evaluating the skills of sales managers.For the past 6 years I have worked closely with a network of building stores - 17 stores in Odessa (https://www.prorab.odessa.ua/)
Sergey, I think it’s more convenient to communicate with you in the “Odesk language”, but the script for communicating with customers will be in Ukrainian.The script itself is a dry text on white paper.The text requires sound and comments (what, when, why and why)
The sales manager must pass the certificate for knowledge of 7 sales themes.You need to know the sales strategy, know the types of objections and the ways of filming work.In general: staff can be trained and written script.And further monitoring the quality of communication and making adjustments to the conversation scenarios.Contact me at 097 440 33 08
Then I will say.What to do
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