The main idea of the application is that the client can quickly contact our company, ask a question, send a photo or video of the problem, and receive consultation. The client can also send an urgent service request in any city.
What should be in the application:
Online chat with our company 24/7
This is the main feature of the application.
The client can:
write a message
send a photo or video of the problem
receive a response from our company
This is like a quick consultation on any issue.
Urgent service request in any city
The client can press a button like Emergency service request.
Next:
select a city from the list
write a message
attach a photo or video
After sending, the request goes to companies that operate in that city and are registered in our application.
Companies receive a push notification and can respond to the client.
If a company responds, the client and the company can communicate in the chat.
User registration
The client can register by phone or email.
Company registration
Companies can register in the application and specify:
the name of the company
phone
the city or cities in which they operate
After registration, they can receive emergency requests from clients in those cities.
Section with short instructions
A small section with useful information for clients.
These can be short texts or short videos.
Push notifications
Companies receive notifications when an emergency request appears from their city.
Clients receive notifications when a response comes in the chat.
Simple admin panel
So that it is possible to:
respond to clients in the chat
see requests
add or remove companies
manage cities
The application is needed only for iOS.
It is preferable to use ready-made solutions (for example, Firebase) to make it faster and cheaper.
The main task is to create a simple working version of the application without complex features.
Without maps, without GPS, without payments, and without unnecessary elements.