Budget: 10000 UAH Deadline: 10 days
Good day! I can create a "single window" for support (messengers + email), so that managers work in an internal chat, and the client receives answers only when the manager responds correctly (through Reply). I usually make such solutions with an emphasis on stability: correct linking of responses to the dialogue, protection against duplicates, logging, and error handling, so that it doesn't break under load.
Please send a detailed specification — after reviewing it, I will suggest the optimal architecture and provide an estimate for timelines/cost. Also, let me know if WhatsApp is already connected to any provider, or if it needs to be tailored to your requirements.