Creation of an AI agent for automatic analysis and quality control of calls

Budget: 200 EUR Deadline: 3 days

Good day! I understood your request well: it is important here not just to transcribe calls, but to make them a managed tool for quality control. I will help first with the technical specifications, then we will gather the MVP: transcription in Ukrainian/Russian/Czech, evaluation according to a checklist, recording of conflicting moments, and a convenient report in Telegram or Google Sheets. I have 7 years in development and manage my own team, so I can quickly handle both analysis and integrations with Binotel/Bitrix24. If you want, I immediately propose a solution structure and launch stages.

Budget: 100 EUR Deadline: 2 days

Hello! I am the project manager of Business Atlas.
We do not just write technical specifications; we implement an autonomous ecosystem that detects lost leads and controls quality.
Vision of the solution: "AI-Supervisory Service"
I propose to build an architecture based on n8n that will connect your telephony and AI core without the need to write heavy code:
1. Multilingual transcription: Using OpenAI Whisper or Deepgram models. They handle Ukrainian, Czech, and other languages perfectly, separating the voices of the manager and the client.
2. Intelligent Checklist (Claude 3.5 Sonnet): The AI does not just search for words; it understands context. Was the manager friendly? Did they handle price objections? Did they offer an upsell? You receive a score for each item.
3. Conflict detection: Instant notification in Telegram if rudeness or sharp client dissatisfaction is detected. This allows you to save loyalty before the client leaves.
4. Centralized reporting: All data automatically flows into a Google Sheet. You see the managers' ratings in real-time.
5. Seamless integration: We will set up automatic retrieval of recordings from Binotel and Bitrix24 via Webhooks/API.
Why we are your strategic partner:
• Unique architecture: We create an original low-code assembly that easily scales. When your fleet or staff grows tenfold, the system will not "crash," but simply scale with you.
• Business expertise: We embed not just a script into the AI, but the best sales practices. Your AI agent will know how the perfect sale should sound in logistics.
Write to me privately to discuss the details. Expand

Budget: 180 EUR Deadline: 10 days

Hello!
My name is Artem, I have been implementing AI solutions in performance marketing and automating advertising processes for over 3 years.
‼️During this time, I have developed a practical approach to using AI in advertising: a combination of proven marketing strategies, analytics, and AI tools that help test hypotheses faster, optimize campaigns, and scale results.
📊My main goal is to build advertising systems where AI helps attract more customers while using the budget more effectively.
I use automation tools, AI data analysis, and modern approaches to optimizing advertising campaigns for stable project growth.
I would be happy to learn more about your project, I suggest contacting me in private messages.
I look forward to your feedback!

Budget: 200 EUR Deadline: 7 days

Hello! My name is Ilya, I have been working in AI automation and implementing AI solutions for over 2 years. ↗️ I have worked on projects of various scales, from small teams to companies with complex business processes. I help automate work tasks using AI: data processing, content creation, customer interactions, internal processes, and integrating LLM systems into daily operations. ✅ I have practical experience in building AI workflows, automating processes, and integrating AI tools (ChatGPT, Claude, Gemini, and other models) into business processes. I can work both independently and as part of a team with developers, marketers, and other specialists within the project. 📌 In my work, I first analyze tasks and current processes, after which I propose automation solutions. Without unnecessary complexity and without implementing AI where it does not provide real benefits. I am happy to discuss the details of collaboration and help determine which processes can be effectively automated in your project. I am ready to quickly get involved in the work. I look forward to the opportunity to collaborate!

Budget: 499 EUR Deadline: 30 days

I will develop a quality control automation system in Python with pipeline processing of calls (transcription + segmented LLM analysis), which excludes "hallucinations" and errors of ordinary AI agents when working with three languages.

Budget and deadlines — in personal correspondence.
Since it is critical to know who exactly is speaking for the accuracy of the checklist, does your Binotel provide recordings in stereo format, or do I need to implement software diarization to identify the voices of the manager and the client?

Budget: 20000 EUR Deadline: 10 days

I am confident that my experience in developing complex solutions using PHP and Laravel will be beneficial for the implementation of this project. My background in developing REST APIs, integrations with CRMs (specifically Bitrix24), as well as working with various data storage systems (MySQL, PostgreSQL, Redis) and automation through Telegram bots for sending reports is particularly relevant.

For transcription, ready-made ML models or third-party services can be integrated, and then structured data processing can be organized according to a checklist. Emotion and conflict detection can be implemented through NLP analytics based on custom algorithms or popular libraries.

Integrations with Binotel and Bitrix24 will require a flexible architecture, which I will develop using Docker for scalability and stability. Reports in Telegram or Google Sheets are a typical task that I have already implemented for many clients.

I am ready to create a detailed technical specification based on your vision, and then proceed to phased development with regular demos and flexible adaptation of features. My tech stack fully aligns with your project, so I can guarantee quality and adherence to deadlines. I look forward to the details for further discussion.

Budget: 200 EUR Deadline: 14 days

I created such a product for specific companies. It works out of the box, customized for personal configurations. I am ready to implement it for you as well.

Budget: 300 EUR Deadline: 7 days

Hi. This project is in my zone — automation, integrations, backend logic, and making the workflow reliable end-to-end.
I can take ownership of the system, not just patch one part of it.
Relevant experience:
- Built AI sales operations automation with n8n + PostgreSQL + Telegram, replacing daily manual coordination with automated briefings and prioritization.
- Built lead generation and API-driven automation pipelines focused on filtering, enrichment, and reliable business workflows.
If the scope is clear, I can move fast and build it cleanly so it doesn't need babysitting after launch.
If you want, I can also outline the implementation approach before we start.

Budget: 400 EUR Deadline: 10 days

Hello!
I am an experienced developer of software solutions and server scripts for connecting various APIs and systems. I have a deep understanding of creating complex systems and connections between different systems. I have experience integrating AI into various systems.
I have over 10 years of development experience.

Budget: 556 EUR Deadline: 6 days

Hello, I am ready to complete the task of creating an AI agent for automatic analysis and quality control of calls. Using programming languages Python and the TensorFlow library, I can develop a model that automatically analyzes audio recordings of calls and calculates key quality indicators. To implement this project, I will use tools such as Google Cloud Speech-to-Text for audio transcription and the NLTK library for text data analysis. If you have any questions regarding the implementation of this project, I am now ready to answer them.

Budget: 200 EUR Deadline: 14 days

Good day!

I can set up an AI pipeline on Make.com or n8n for automating call quality control (transcription + analysis + reports).

I have already implemented a similar process:
https://freelancehunt.com/showcase/work/make-com-integromat-ai-transkribatsiya-ta-analiz/1995326.html

I am ready to discuss the details and propose an optimal architecture for the solution.

Budget: 1100 EUR Deadline: 10 days

Hello! I am Nina, the manager of developer engineer Valentin.

We have studied the task of automating quality control for your logistics company. Valentin specializes in building complex AI pipelines, and we understand that the accuracy of separating the manager's voice from the client's is critical here, especially in a multilingual environment.

What Valentin will provide for your project:

Diarization Engine: He will set up the voice separation algorithm. This will eliminate errors when the AI attributes the client's words to the manager (especially important for mono recordings).

Multilingual Whisper: He will ensure transcription accuracy above 95% for Czech, Ukrainian, and Russian languages, taking into account logistics terminology.

Hard-Check logic: He will implement strict compliance with the checklist. The AI will act as an impartial auditor, recording each item of the script and tone (conflicts/negativity).

Turnkey automation: Seamless API integration: Binotel → Processing → Bitrix24 → Google Sheets/Telegram. No manual file downloads.

Our stack: Python, Whisper Large-v3 (STT), GPT-4o / Claude 3.6 (LLM), API integrations.

Timeline: 10–14 days to launch MVP.
Budget: 900 — 1200 EUR (ready to discuss after clarifying API details).

Please let us know, are your recordings in Binotel stored in stereo (different channels for parties) or mono? This will allow Valentin to immediately select the right algorithm for 100% accuracy in analysis.

Best regards, Nina. Expand

Budget: 200 EUR Deadline: 5 days

Hello! The task is clear: we need to build a reliable pipeline that will convert "raw" audio streams into structured reporting. I have experience in developing similar AI agents and am ready to propose an architecture that minimizes processing costs while maintaining high accuracy.

How I will implement your project:

Integration with Binotel/Bitrix24: I will set up automatic retrieval of recordings via Webhooks or API immediately after the call ends. No manual work.

Transcription: Using Whisper (OpenAI), AssemblyAI, Deepgram models. They handle mixed languages (UA/RU) and technical terminology very well.

AI Analyst: I will configure LLM (OpenAI or Claude) to analyze according to your checklist. The bot will clearly record: whether there was a greeting, whether objections were handled, whether there was a conflict/negativity.

Reporting: Automatic filling of Google Sheets (convenient for period analytics) and instant notifications in Telegram if rudeness or a critical error by the manager is detected.

Why choose me:
I specialize in n8n / Make, which allows for quick prototyping and easy scaling.
I understand the specifics of working with CRM system APIs and telephony services.
I will help you properly draft the technical specifications, taking into account data security nuances and optimizing costs for AI tokens.

I suggest we have a brief chat to discuss the details of your checklist. After that, I will provide an accurate estimate for timelines and budget. Expand

Budget: 25 EUR Deadline: 1 day

Hello! We are the NovaCore Solutions team. We have experience in developing AI solutions for automating business processes and processing large data sets. We work with transcription technologies (STT) and text content analysis using LLM (OpenAI/Claude), which allows us to effectively check dialogues for compliance with checklists, identify conflicts, and assess the tone of conversations. We also have experience integrating with popular CRM systems and IP telephony via API for automating data collection and transmission. We will help you structure the requirements into a detailed technical specification and implement a system that outputs results in a format convenient for you (Telegram/Google Sheets). We are ready to discuss the logic of analysis and model selection according to your language requirements.

Budget: 1000 EUR Deadline: 14 days

Ready to help formulate a detailed technical specification and implement an AI solution for automating quality control of calls: from transcription (UA/RU/CZ) to conversation analysis using a checklist, conflict detection, and evaluation of managers' performance. I will propose an architecture with integrations (Binotel, Bitrix24), audio processing, NLP analysis, and convenient output of results in Telegram or Google Sheets without overloading the system. I will prepare a scalable solution with the possibility of further development and a clear implementation plan, timelines, and budget after clarifying the details.

Budget: 200 EUR Deadline: 1 day

Good day!
I have 3+ years of experience in AI automation, working with LLM APIs, audio/text processing, and building data analysis systems.
I can create a solution for automatic call analysis: transcription in Ukrainian, Russian, and Czech languages, script compliance checking.
I suggest discussing the details, as well as the cost and timelines in private messages.

Budget: 950 EUR Deadline: 15 days

Hello.

I have a similar project, just a bit simpler: the system analyzes emergency call recordings, extracts the address, the essence of the request, and generates a report based on the conversation outcome. That is, the call processing pipeline is already familiar to me, and in your case, it needs to be expanded to include transcription, a quality control checklist, conflict recording, and a structured report.

For your request, it makes sense to first check 2-3 real recordings, the evaluation checklist, and the format for receiving calls from Binotel / Bitrix24. After that, a stable outline can be assembled: transcription, highlighting key facts, checking against the checklist, recording conflicts, and sending the results to Telegram or Google Sheets.

Before starting work, I need to clarify:
- whether there is already an evaluation checklist for calls
- in what format the recordings from Binotel / Bitrix24 are available
- where exactly the analysis results should go
- whether there are 2-3 examples of problematic calls for testing

If the first block shows the required quality, the system can be expanded further without reworking the core.

In private, I can show examples of my project and answer all questions in a language convenient for you (Ukrainian, Russian, English). Expand

Budget: 900 EUR Deadline: 16 days

Hello.
My name is Vitaly. I am engaged in backend development, API integrations, AI/LLM, and process automation using Python.
I am currently working on a similar project focused on automation and data transfer between different sources. I cannot disclose details, as the project is in progress, but the essence is similar: collect data, bring it to a proper structure, process it through AI/API, and present the result in an understandable format - table, report, notification.
For your task, I would not do this as a bot with a prompt. It is better to build a proper pipeline: Binotel/Bitrix24 - call recording - transcription - checklist analysis - structured result - Google Sheets/Telegram.
Here’s how I would proceed:
1. First, we fix the checklist
What exactly are we checking: mandatory questions, missed stages, customer dissatisfaction, rudeness, call outcome, a brief comment for the manager.
2. We check real calls
I would take 5-10 recordings in Russian/Ukrainian/Czech and first look at the quality of transcription. This is an important step because the result depends on audio quality, noise, accent, and whether the voices of the client and manager are separated.
3. We create an MVP
I connect to receive recordings from Binotel/Bitrix24, transcription through Whisper/OpenAI or a compatible API, analysis through LLM, output the result in strict JSON, and record it in Google Sheets. In Telegram, we can send only important cases: conflict, low rating, missed key questions.
4. We add resilience
Logs, reprocessing of unsuccessful recordings, clear instructions on where to view the result and how to change the checklist.
I would not build this solely on no-code, as audio often hits limits on file size and execution time. It is more reliable to create a small backend in Python and then connect it with the necessary APIs.
GitHub:
https://github.com/vitalivo Expand

Budget: 40 EUR Deadline: 10 days

Hello!
I have carefully studied the task and understand that what is required is not just transcription, but a full-fledged call analysis pipeline:
obtaining recordings → converting to text → analyzing according to a checklist → generating a convenient report → integrating with external services.
I propose to implement the solution in stages:
Set up stable audio transcription (for example, through the API of speech recognition models).
Implement text analysis using AI (checking the checklist, identifying conflicts/negativity, structuring data).
Generate the report in a convenient format (Telegram or Google Sheets — as an MVP).
Then connect integrations with Binotel / Bitrix24.
I work with Python, APIs, automation, and Telegram bots. I know how to build such systems with a focus on reliability and scalability.
I am ready to start with the MVP and gradually bring it to a full-fledged solution.
I would be happy to discuss the details of the task and propose an optimal architecture. Expand

Budget: 200 EUR Deadline: 14 days

Hello!
My name is Nikita. I have been implementing AI solutions in paid advertising and automating marketing processes for over 2 years, working with Google Ads, Meta Ads, and TikTok Ads.
✅What you get when working with me:
— An AI-enhanced advertising strategy instead of chaotic launches
— Automation of analytics and control of project economics
— Systematic scaling based on data and AI tools
📈I work with projects of various scales and use AI for faster analysis of results, finding growth points, and optimizing advertising processes without unnecessary costs.
I am ready to discuss your tasks and offer a practical plan for implementing AI in your project's advertising.

Budget: 200 EUR Deadline: 1 day

Good time of day!
I am developing in Python!
I am ready to take it on - write to me - we will discuss the details.

Budget: 350 EUR Deadline: 10 days

Hello, I have already created an automated system for checking calls according to a checklist, I can develop a solution specifically for you. We need to figure out what access you have to Binotel/Bitrix. Write to me.

Budget: 200 EUR Deadline: 7 days

Good day, I have done a practically identical project that is currently working successfully.
- Transcription of the recording from Binotel (Ukrainian, Russian, Kazakh languages) - through ElevenLabs
- AI (OpenAI) checks whether the conversation script with the client was followed
- The transcript and AI report are stored in Google Sheets and in Telegram.

The current client also wanted to have a more user-friendly interface than a spreadsheet, so I created something like a minimal CRM for him.

Budget: 200 EUR Deadline: 1 day

✋ Hello! We are the IT company dZENcode.

We can develop an AI solution for you for call quality control and conversation analysis.

Do you already have a checklist for evaluating calls?
In what format would you prefer to receive reports at the start?

You can find detailed information about our services and rates on our website: Freelancehunt
Take a look – we will discuss the details of the work further, write when you are ready.

The final cost is determined only after clarifying the scope and requirements.

___________________
Best regards,
Manager of dZENcode

Our strengths:
💎 10+ years providing IT services: Outsourcing, Outstaffing
🔥 90+ in-house specialists
🚀 Projects "from scratch" and for support
⚙️ SLA and post-production support
✅ Contract with the company, guaranteed results!
🔥 250+ public reviews since 2015. Expand

Budget: 1100 EUR Deadline: 14 days

Donatas, the goal is clear — to transform call recordings into an objective assessment of managers. The output should be a simple dashboard: who skips questions from the checklist, where conflicts arise, what trends occur weekly — decision-making, not raw JSON files.

Technically:
— Binotel and Bitrix24: both have public APIs for retrieving recordings, integration is standard.
— Transcription: Whisper large-v3 via Groq (~$0.04/hour of audio) or OpenAI gpt-4o-mini-transcribe (~$0.003/min). Czech is supported in Whisper, but the quality is lower than for UA/RU. I suggest a short test on 2-3 of your actual recordings before starting — we will see the real quality and avoid surprises at the SLA stage.
— Analysis: GPT-4o-mini or Claude check the checklist, identify conflicts, assess the manager based on metrics we will agree upon.
— Report: Google Sheets as the main dashboard + Telegram notifications for critical cases (failed checklist, loud conflict).

The rate of 1100 EUR reflects the actual scope: 2 integrations, 3 languages of transcription, legal framework (format of managers' consent for processing recordings).

One clarification: do you already have a checklist (mandatory questions, conflict criteria) or do we need to create one from scratch? This will determine the breakdown into stages. Expand

Budget: 2500 EUR Deadline: 14 days

Good day
I have already developed similar software, I understand all the nuances of development
Write to me

Budget: 700 EUR Deadline: 7 days

Hello,

My name is Jeo Vincent Carretas, and I am interested in your project. I have experience working with AI-based solutions, including speech-to-text, data processing, and automation workflows. I can help design a clear technical specification and develop a system that converts call recordings into structured data with useful insights.

I can implement transcription for multiple languages, checklist-based analysis, conflict detection, and generate simple reports in Telegram or Google Sheets. I am also comfortable working with APIs to integrate with systems like Binotel and Bitrix24.

I focus on practical, reliable solutions and can suggest the best approach based on your goals and data.

I am ready to discuss the details, timeline, and budget.

Thank you for your time.

Best regards,
Jeo Vincent Carretas Expand

Budget: 900 EUR Deadline: 8 days

Hello!

I am ready to develop an AI agent for call analysis. I specialize in Python and business process automation (Telegram, Google Sheets API).

I propose implementation through custom code writing (Python), rather than through no-code services (Make/Zapier). This is critical for working with audio files for two reasons:

No-code platforms have strict timeouts and limits on file sizes, which means long call recordings will not be processed.

A custom script runs on your server, which frees you from monthly subscription fees based on the number of operations. You only pay for the API of the neural networks.

Technical plan for MVP implementation:

Transcription: Using the OpenAI Whisper model. It optimally recognizes Ukrainian, Russian, and Czech languages considering background noise.

Analysis (LLM): Setting up prompts through GPT-4o for checklist verification, conflict detection, and returning results in strict JSON format.

Reporting: Setting up the export of results to Google Sheets (via gspread) and sending notifications about problematic calls to a Telegram bot. This will allow for quick testing of the logic before integration with Bitrix24/Binotel.

We can start by drafting the technical specifications and running a test of 1-2 of your audio recordings to check the quality of recognition. Let me know when you are ready to discuss the details. Expand

Budget: 700 EUR Deadline: 10 days

Hello, I have experience in creating AI, for example https://217-154-170-186.nip.io/ I will be ready for cooperation, I will do everything in the best way.

Budget: 1000 EUR Deadline: 10 days

Hello! I am the founder of the engineering agency Vaysed. Your task is a classic case of building a reliable data processing pipeline. We specialize in projects where artificial intelligence is embedded in business processes under strict algorithmic control.
Here’s how we will technically and architecturally solve your task:
Seamless integration (Binotel + Bitrix24): We will deploy an intermediary server (on Node.js/Python or through the integration bus n8n) that will automatically "catch" webhooks about call completion, upload the audio file, and queue it for processing. No manual work.
Multilingual transcription: To convert audio to text, we will use models from the Whisper family. They perform excellently with Ukrainian, Russian, and Czech languages, taking into account accents and specific logistical terminology.
Strict checklist control: We do not allow neural networks to hallucinate. LLM (for example, GPT-4o) will be configured for structured output (JSON). It will act as a deterministic auditor: it will go through each item on your checklist (handling objections, key questions) and provide a clear "Yes/No/Partially."
Conflict detection (Sentiment Analysis): The sentiment analysis module will capture markers of rudeness, raised tone, or customer dissatisfaction.
Smart reporting: All parsed data will automatically compile into a convenient database (Google Sheets or Airtable for better visualization). And in Telegram, we will set up alerts: the bot will send notifications to the manager only when a conflict is detected or the manager's rating falls below a critical level.
We create resilient corporate systems that operate stably 24/7 and scale with your business. You can evaluate our approach to developing AI agents and complex integrations in our portfolio: https://vaysed.me/

Budget: 1700 EUR Deadline: 30 days

Hello!

The task is fully feasible, I can help with both the preparation of the technical specifications and the development of the solution.

I propose to assemble an MVP in 2-4 weeks:
automatic call retrieval from Binotel / Bitrix24
transcription (UA/RU/CZ)
AI analysis based on a checklist (questions, conflicts, evaluation)
export to Google Sheets + notifications in Telegram

I work with a combination of speech-to-text + LLM, which allows for flexible adjustment of the logic to your process.

For an accurate assessment, please let me know:
the number of calls per day
average duration
an example of the checklist

I am ready to discuss the details. Expand

Budget: 400 EUR Deadline: 3 days

Good day!
I have experience implementing projects for analyzing calls similar to your request.
The system is built through the service Make.com, which is a platform for automating various business processes without the need for coding.
I can create a technical specification for you and implement an AI agent that will record the call, transcribe it, analyze it according to specified criteria, and return a structured result in a table (in the future, a CRM can be connected) and send a structured report via Telegram.
Integration via API with Binotel, Bitrix24, Telegram, LLM model.
Call analysis will be conducted based on prompts according to your analysis requirements, whether all questions were asked, needs identified, and handling objections, as well as capturing the client's emotions and mood.

This system is easy to maintain and scale in the future.

We will agree on the terms and cost, feel free to reach out))

Budget: 1111 EUR Deadline: 14 days

Hello! The task is clear — automatic call analysis through AI with output to Telegram or Google Sheets.

I propose implementation through n8n: auto-receiving recordings from Binotel/Bitrix24 → transcription with Whisper → analysis using a checklist through GPT → report in a convenient format.

I suggest starting with two stages: first, drafting the technical specifications, then implementation.

A few clarifications before evaluation:

1. Is the checklist for analysis already prepared, or do we need to develop it together?
2. How many calls need to be processed per day?
3. Binotel and Bitrix24 simultaneously, or do we start with one?
4. Estimated budget — to understand if it’s worth starting the conversation?

After the answers, I will specify the exact terms and cost. Expand

Budget: 200 EUR Deadline: 4 days

Good day! I want to take on your task and gain new experience. I will complete it for a small price and within the established deadlines. Feel free to contact me.

Budget: 500 EUR Deadline: 14 days

Good day!

I am ready to formulate the technical specification and create AI automation for quality control of calls: transcription (Ukrainian/Russian/Czech) → checklist verification → conflict/negative signals → report in Telegram and/or Google Sheets.

Integrations: automatic retrieval of recordings from Binotel and Bitrix24 + return of results (after API/webhook agreement).

I work in stages: discovery → pilot → production. Development tools — Cursor, I control the quality of the pipeline myself.

Budget: 1000 EUR Deadline: 15 days

Hello! I specialize in automation and AI solutions using Python. I have already implemented similar tasks, including a transcription and content analysis system (Instagram Reels). You can see my work in this area and client feedback directly in my profile.

How I will implement your task:
1. Transcription: I will use Whisper models (via fast APIs like Groq or OpenAI). This will ensure instant conversion of calls to text with high accuracy for UA/RU/CZ languages.
2. AI quality control: I will set up a neural network (GPT-4o) to check conversations against your checklist: from script adherence to conflict detection.
3. Automation and reporting: I will set up the retrieval of recordings from Binotel/Bitrix24. The analysis results will be automatically sent in a format convenient for you: a Telegram bot for instant notifications or a Google Sheet.

Since I have already worked with similar logic, I understand the technical nuances of audio processing and working with prompts. I would be happy to discuss the details.

Budget: 500 EUR Deadline: 7 days

1) Passing uploaded audio through OpenAI
2) Sending the finished text to GPT-4o
3) Parsing JSON and writing results into the corresponding columns via Google Sheets API.
And then AI analyzes and does everything with this text.

Let's discuss, it's an interesting project!

Budget: 1000 EUR Deadline: 10 days

Good day, there is a similar project that is already ready. We can discuss the details of your project.