I thank Konstantin for setting up the CRM system Kommo.
I hesitated for a long time about which specialist to choose, but in the end, I chose Konstantin because
1. I asked him many questions that were unclear to me, and he answered each one in maximum detail, clearly, and accessibly, showing how the CRM system would look in my business, how it would work, and how my managers and I would work with it.
2. I liked Konstantin's approach to working with clients, his openness, and honesty; it instills trust in him as a professional.
3. I appreciated his structured approach to solving any problem; he asked many clarifying questions about each of my wishes to propose the best solution. As a result, he offered several options for solutions to choose from and described the pros and cons of each. Therefore, it was easy and straightforward for me to understand the technical side of the implementation and decide how we would do it.
4. Konstantin does not just set up the CRM system; he also trained me and my managers to use it correctly. He recorded a series of step-by-step instructional videos on working with the CRM system, after watching which everything becomes simple and clear. Sit down and work. And if something is unclear or forgotten, any manager can always review the training and remember. I also liked that Konstantin's focus is not just on the setup but specifically on the end user's use of the system.
5. I felt comfortable communicating with him, in correspondence, and in solving any tasks related to the project.
6. I especially liked that he created a sales process map, which I myself did not fully understand, and he clearly laid everything out and broke it down into steps. After that, the process of working in the CRM system and all sales business processes became clearer to me.
If I have new tasks related to the CRM system, I will definitely turn to Konstantin because I trust him as a specialist in his field. Therefore, I sincerely recommend him.
I hesitated for a long time about which specialist to choose, but in the end, I chose Konstantin because
1. I asked him many questions that were unclear to me, and he answered each one in maximum detail, clearly, and accessibly, showing how the CRM system would look in my business, how it would work, and how my managers and I would work with it.
2. I liked Konstantin's approach to working with clients, his openness, and honesty; it instills trust in him as a professional.
3. I appreciated his structured approach to solving any problem; he asked many clarifying questions about each of my wishes to propose the best solution. As a result, he offered several options for solutions to choose from and described the pros and cons of each. Therefore, it was easy and straightforward for me to understand the technical side of the implementation and decide how we would do it.
4. Konstantin does not just set up the CRM system; he also trained me and my managers to use it correctly. He recorded a series of step-by-step instructional videos on working with the CRM system, after watching which everything becomes simple and clear. Sit down and work. And if something is unclear or forgotten, any manager can always review the training and remember. I also liked that Konstantin's focus is not just on the setup but specifically on the end user's use of the system.
5. I felt comfortable communicating with him, in correspondence, and in solving any tasks related to the project.
6. I especially liked that he created a sales process map, which I myself did not fully understand, and he clearly laid everything out and broke it down into steps. After that, the process of working in the CRM system and all sales business processes became clearer to me.
If I have new tasks related to the CRM system, I will definitely turn to Konstantin because I trust him as a specialist in his field. Therefore, I sincerely recommend him.
