We are a wedding photo and video studio from the USA and we are looking for an experienced GoHighLevel specialist to create a centralized CRM system that will support a remote sales team 24/7.
🎯 Main tasks
• Collecting leads from all channels into a single system
• Automatic distribution of leads among active managers (taking into account schedules and time zones)
• Assigning one responsible manager to each client
• Automatic follow-up messages and redistribution in case of no response
📥 Lead sources
• Meta Lead Ads (Facebook and Instagram)
• Instagram Direct and Facebook Messenger (via Conversations)
• Wix forms + chat widget on the website
• General email (two-way synchronization)
• Calls and SMS (Twilio or LC Phone, logging and recording)
⚙️ System setup
• Sales funnel for weddings (New → Booked/Lost)
• Recording reasons for refusals
• Instant auto-response + follow-up chains (1, 2, 3, 4 day)
• Stopping automatic messages after the first response from the manager
• Online appointment booking for consultations (integration with Google Calendar + reminders)
• Template library (first response, prices, follow-up, etc.)
• Tags, internal notes, and duplicate protection
📊 Reporting
• Leads by sources
• Conversion by managers
• Tracking response time
• Number of booked weddings and analysis of refusal reasons
🛡️ Compliance requirements
• Processing SMS command STOP
• Option to unsubscribe from email
• Tag “Do Not Contact”
🤖 Additionally (separately in the estimate)
• AI chatbot on the website (FAQ + lead qualification)
📦 Work results
• Complete setup and testing of the system
• Basic documentation
• Team training
• Support for 7–14 days after launch
📩 In your response, please indicate
• Your experience with GoHighLevel
• Project examples or screenshots
• Completion timelines
• Total cost
Additional features outside this scope of work will be agreed upon and paid separately.