There is a ready-made funnel:
Landing → Telegram bot → private Telegram channel with signals.
The technical part is fully implemented and works correctly:
- tracking transitions;
- parameter transfer;
- automatic addition of the user to the closed channel.
No developer is needed. A specialist in UX for Telegram bots and copywriting is needed to help eliminate points where users drop off.
What needs to be done
1. Fix the user scenario
Currently, after clicking the join channel button, the user is automatically subscribed, but the bot does not confirm this in any way.
As a result, people think nothing has happened and start clicking the button dozens of times.
We need to think through the UX:
- message about successful joining;
- "Open channel" button;
- change or disable the button after successful subscription;
- clear explanation of the next step.
2. Think through user message handling
Currently, users start asking questions directly to the bot.
The bot does not respond, so there is a feeling that something is broken.
We need to:
- create a clear auto-response;
- explain that the bot is automatic;
- redirect the person to support via a button or link.
3. Create a clear scenario
The user should understand at any moment:
- where they are;
- what just happened;
- what to do next;
- what they will receive after joining.
We need to eliminate any uncertainty.
What is required as a result
A ready document is needed that can be immediately handed over to the developer.
It should include:
- complete scheme of the bot's operation;
- all user states;
- text of each message;
- all buttons;
- logic of transitions between states;
- handling repeated clicks;
- handling off-topic messages;
- scenarios for:
- new users;
- users who have already joined;
- repeated button clicks;
- inactive users;
- users who write questions to the bot.
All texts must be ready for use without additional editing.
Requirements for the performer
Experience in the following will be an advantage:
- designing UX for Telegram bots;
- writing conversational UX;
- Telegram funnels;
- affiliate / forex / crypto projects.
It is important to understand user psychology and be able to create the clearest scenarios possible.
What NOT to do
- programming;
- changing existing logic;
- integrations;
- setting up Telegram API;
- refining the server part.
Only the development of the user path and texts is needed.
Expected result
After the improvements, the user should be able to go through the path without any questions:
Landing → Telegram bot → Closed channel
At each stage, they should understand:
- what happened;
- what to do next;
- where to go if they have questions.
The number of repeated button clicks and lost users should significantly decrease.
Additionally
Please read the project description carefully before responding.
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