A specialist is needed to analyze and improve the performance of the call center in product e-commerce.

Budget: 25000 UAH Deadline: 25 days

I will analyze the calls of operators for product e-commerce / COD: I will find weak points in order confirmation, trust, price, objections, upsell, and prepare 2–3 live scripts without a corporate robotic delivery.

Can you currently see at which stage operators most often lose money: the client does not confirm the order, refuses after the price, does not take the upsell, or agrees only to the minimum product without a set?

Budget and deadlines will be discussed in personal correspondence after listening to test calls, reviewing products, average check, current script, upsell rules, and quality sales criteria.

Budget: 20000 UAH Deadline: 20 days

Good day, Stanislav!

My name is Anton Tyahnyryadno. My specialization is building turnkey sales departments. I have experience implementing over 30 projects, including for international companies (including call centers).

🎯 My expertise is not just writing a script, but building a communication logic that emphasizes your brand's status, fosters trust, and increases the average check without manipulation and "discount" strategies.

💼 Here are examples of some cases:
1) https://freelancehunt.com/showcase/work/zbilshennya-ob-emu-prodazhiv-na-plus34-dlya/1834966.html?_gl=1*yjbly5*_up*MQ..*_gs*MQ..&gclid=CjwKCAiAnoXNBhAZEiwAnItcG25cDWzq-9fraLzFi5mg3yxZNB28A3EQnPeY64a4L2ItbiJcisFfABoCY7kQAvD_BwE&gbraid=0AAAAAodmEEJgK5qaAR0D3cwX4DP8C_B4f

2) https://freelancehunt.com/showcase/work/pidvischennya-efektivnosti-viddilu-prodazhiv/1331008.html?_gl=1*1bm3kw5*_up*MQ..*_gs*MQ..&gclid=CjwKCAiAnoXNBhAZEiwAnItcG25cDWzq-9fraLzFi5mg3yxZNB28A3EQnPeY64a4L2ItbiJcisFfABoCY7kQAvD_BwE&gbraid=0AAAAAodmEEJgK5qaAR0D3cwX4DP8C_B4f

3) https://freelancehunt.com/showcase/work/rozrobka-ta-vprovadzhennya-skriptiv-prodazhiv/597314.html?_gl=1*1bm3kw5*_up*MQ..*_gs*MQ..&gclid=CjwKCAiAnoXNBhAZEiwAnItcG25cDWzq-9fraLzFi5mg3yxZNB28A3EQnPeY64a4L2ItbiJcisFfABoCY7kQAvD_BwE&gbraid=0AAAAAodmEEJgK5qaAR0D3cwX4DP8C_B4f

I work not as a "paper" consultant, but as a partner in implementation. I personally participate in:
- developing and adapting scripts;
- training operators;
- monitoring implementation;
- analyzing real dialogues and correcting weaknesses.
If necessary, I can advise/help in developing additional tools for the sales department - CRM control checklist, operator adaptation plan, motivation/KPI system, daily reports, etc.

I am also fully ready for a test task - give me a few call recordings, and I will prepare a brief analysis with specific "weak points" and quick solutions that can be implemented today.

📩 If my approach resonates with you, let's chat. I look forward to your message to start working as soon as possible and to agree on the tasks and collaboration terms (the deadlines and costs I mentioned are very approximate).

Have a great day! Expand

Budget: 10000 UAH Deadline: 4 days

Hello!

I have extensive practical experience in product e-commerce and sales process optimization (including call analysis, script development, and working with conversions/upselling). I am ready to professionally analyze your call center's performance and elevate the metrics to a new level.

I will fully address all technical and operational tasks of the project:

In-depth audit: I will listen to recordings of operator calls, identify hidden weaknesses in the dialogue structure that lead to lost orders, and eliminate chaos in the business process.

Natural scripts: I will develop 2-3 "live" and flexible scripts tailored to your audience and product specifics (home goods / household chemicals). No template or robotic phrases, exclusively focusing on a smooth and natural delivery for impulse sales.

Increasing the average check: I will provide clear instructions and practical mechanics for operators on how to improve conversion into successful deals and effectively carry out upselling.

I am ready to promptly complete an initial test task: listen to several current calls and provide quick quality feedback on critical errors. Expand

Budget: 15000 UAH Deadline: 7 days

Good day!

I saw your request — it resonates with me because I am one of those people for whom a live conversation is important, not just a script "for the sake of it."

About myself: I have spent my entire working life in sales — from live negotiations to phone calls. I understand how impulse selling works, what a short decision-making cycle is, and why upselling either takes off from the first phrase or doesn’t take off at all.

What I can do for you:
✅ Listen to calls and provide an honest analysis — straightforward and to the point
✅ Identify where the operator "loses" the client and why
✅ Write engaging scripts tailored to your audience and product — so that the person on the other end doesn’t feel like they are being sold to
✅ Eliminate chaos and provide operators with a clear structure without roboticness

I am ready to start with a test task — send me the calls, and I will give specific feedback on the weak points.

If you are interested — write to me, and we will discuss the details. Expand

Budget: 16000 UAH Deadline: 14 days

Good day!

I am interested in your project.

I have practical experience working in a call center, writing sales scripts for freelance projects, as well as over 6 years of experience managing my own business, where I was involved in sales, training employees, and building work processes.

I have a good understanding of the specifics of the product business, the importance of natural communication with the client, handling objections, and upselling. I have experience analyzing communications, identifying weaknesses in processes, and developing practical recommendations for improving results.

I am ready to complete a test task and provide constructive feedback on the quality of calls, sales structure, and opportunities for increasing conversion.

I would be happy to collaborate. Expand