Enterprise Resource Planning (ERP)
76-
500 USD Enterprise-Grade VoIP & CRM Automation
Enterprise Resource Planning (ERP)Enterprise-Grade VoIP & CRM Automation (Twilio + Make.com + KommoCRM)
Project Overview: Development of a highly reliable, serverless VoIP telephony
architecture for a US-based sales team. The goal was to build a flawless,
… automated connection between Twilio and KommoCRM, completely eliminating lost
leads and the technical limitations of standard mobile SIP clients.
How the System Works (Key Features):
Hybrid Routing (SIP + GSM): Inbound calls are routed directly to managers' GSM
cell phones to bypass iOS background restrictions. Outbound calls can be made
via a SIP app (Zoiper) or through a custom GSM Callback feature (dialing from a
personal cell via Twilio), keeping the corporate Caller ID strictly masked and
STIR/SHAKEN compliant.
Stateless Round-Robin & Sticky Routing: New clients are distributed 50/50
among sales reps using a time-based routing algorithm. Returning clients bypass
the queue and are instantly routed to their dedicated Account Executive via CRM
database queries.
TwiML State Machine: A custom-built State Machine in Make.com tracks real-time
call statuses. If a manager hangs up, the system forces a client-side
disconnect, preventing phantom voicemails and duplicate CRM logs (a common issue
with sequential TwiML).
Ghost Call Interceptor: "Short abandoned calls" (e.g., a client drops the call
during the first few seconds of the voicemail greeting) are accurately flagged
as Missed Calls. The system automatically creates emergency tasks in the CRM,
ensuring zero lost leads.
Direct CRM Audio Playback: All call recordings are downloaded from Twilio and
stored in Dropbox. Direct links (?raw=1) are sent to KommoCRM, allowing managers
to play calls directly inside the CRM interface without Google Drive CORS
errors.
Tech Stack: Twilio (Programmable Voice, TwiML), Make.com (Webhooks, Routers, API
integrations), KommoCRM, Dropbox.
Need a scalable, fail-safe VoIP architecture for your business? Whether you
need to integrate Twilio with your CRM, build custom routing logic, or fix
dropped calls — I can design a custom system tailored to your sales process.
Send me a message to discuss your project!
#twilio #Make.com #integromat #amocrm #kommocrm #api-разработка #VoIP #Dropbox #Автоматизация #Automation
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700 USD Automated lead collection system from Telegram
Enterprise Resource Planning (ERP)Fully automated monitoring system for Telegram channels, groups, and chats to find potential clients for a marketing agency. No manual review — only relevant leads in your Telegram. (n8n • Telethon • OpenAI • Cloudflare • Hetzner)
How it works:
- UserBot monitors all subscribed channels, groups, and chats in real-time
… - The filter eliminates irrelevant posts based on keywords
- AI analyzes the context and decides YES / NO
- The lead comes to your Telegram with a direct link to the post
- Deduplication: identical posts do not come twice
* Fully configured production system
* 24/7 monitoring without human involvement
* Only targeted leads — no spam
* Full production implementation: Docker + PostgreSQL + Redis + Cloudflare Tunnel
* Automatic updates, backups, and disk monitoring — no manual intervention
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112 USD Automation of real estate offer document preparation
Enterprise Resource Planning (ERP)Automation of real estate offer documents through Google Sheets, PDF, and Gmail
Built an automation system for preparing and sending offer documents in the real estate sector.
… Task:
the manager was spending a lot of time searching for property data on a real estate website, manually filling in Google Sheets, preparing documents, checking fields, sending emails, and updating statuses. The process was long, repetitive, and created many errors.
What was done:
— property data scraping from a real estate website
— automatic transfer of this data into Google Sheets
— Google Sheets used as a single source of data for documents
— automatic creation of offer documents from templates
— auto-fill of address, price, dates, contacts, and other fields
— automatic PDF generation
— human in the loop: a person reviews the data and triggers the final sending in 1 click
— automatic email sending with attachments
— automatic update of the status in the sheet to SENT
— logging of sent date and time
Result:
instead of manual searching, document preparation, and email sending, the process became controlled and significantly faster. The system removed most of the routine work, reduced the processing time for each property, and decreased the number of errors, leaving the person only the final review and confirmation.
Stack:
Zapier, Google Sheets, Google Docs, Google Drive, Gmail, PDF automation, web scraping
#zapier #realestateautomation #googlesheets #gmail #documentautomation #pdfautomation #workflowautomation #webscraping #Automation
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134 USD Notion + n8n: AI system for task prioritization and alerts
Enterprise Resource Planning (ERP)Built an AI system based on Notion and n8n for automatic task prioritization, alerts, and workflow control.
Task:
new tasks were appearing in Notion, but they had to be reviewed, evaluated, prioritized, assigned, and updated manually. This created delays, chaos, and wasted time on routine work instead of actual execution.
…
What was done:
— a new task in Notion automatically triggers the workflow
— AI analyzes the task content and determines priority, complexity, and assignee
— the system updates data in Notion without manual work
— sends instant alerts to Telegram
— creates multi-channel alerts for important tasks
— enriches task data through additional contextual analysis
— logs events in Google Sheets
— calculates metrics and generates regular digests
Result:
instead of manually reviewing every new task, the team got a system that automatically sets priorities, speeds up response time, and gives more control over the workflow. This reduces chaos, saves time, and helps avoid losing important tasks.
Stack:
n8n, Notion API, OpenAI, Telegram Bot API, Google Sheets
#n8n #notion #Automation #aiagent #taskautomation #workflowautomation #telegrambot
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67 USD KeepinCRM Automation for an E-Commerce Store
Enterprise Resource Planning (ERP)Built a Go daemon that fully automates the CRM workflow of an online store: moves deals through the sales funnel based on Nova Poshta delivery statuses, generates fiscal receipts via Checkbox (Ukrainian ПРРО), and sends SMS notifications to customers via TurboSMS.
What was built:
… - Automatic deal progression through a 7-stage sales funnel: Nova Poshta statuses mapped to KeepinCRM stages, with a CRM comment added on every transition.
- Fiscal receipt generation for COD and NovaPay payments: receipt issued when the parcel is picked up by the buyer (NP status 9), payment type — "Integrator payment NovaPay".
- WayForPay fiscalization without waiting for a tracking number: parallel agreement scan via GET /agreements — receipt issued immediately when the order appears in CRM, before a waybill is created.
- SMS notifications: #1 on waybill creation (tracking link), #2 on arrival at the branch, #3 after fiscalization (link to the public fiscal receipt).
- SQLite deduplication: every event (stage move, SMS, receipt) fires exactly once — no duplicates regardless of polling frequency.
- Deployed as a systemd unit on the client's VPS, running 24/7; watchdog cron + daily database backup.
Stack: Go 1.24+, SQLite, systemd, KeepinCRM API, Nova Poshta API, Checkbox ПРРО API, TurboSMS API
#golang #CRMAutomation #KeepinCRM #NovaPoshta #Checkbox #TurboSMS #WayForPay #ecommerce #fiscalization #systemd #sqlite
KeepinCRM Automation — Nova Poshta, Checkbox, TurboSMS
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45 USD Sorting the time spent by QA/Dev from the total time spent
Enterprise Resource Planning (ERP)A webhook is sent from Notion by button, n8n receives data through the webhook and sorts the QA/Dev engineer's time from the total time spent on completing and testing the task.
There are two branches, QA sorting and Dev sorting.
… Feel free to reach out!
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150 USD Automation of duplicate detection in Notion using n8n
Enterprise Resource Planning (ERP)An automated workflow has been developed for detecting duplicates in Notion CRM using n8n. The automation is triggered when pages are updated, checks mandatory fields, sends data to an external API for duplicate verification, and updates both the new and original record in Notion. The workflow runs every minute, helping to prevent lead duplication, maintain data cleanliness, and eliminate manual CRM management.
Skills and tools:
… n8n
Notion
API integration
Automated workflows
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100 USD Automated workflow for order processing and PDF generation
Enterprise Resource Planning (ERP)A workflow has been developed on n8n for automating order processing: receiving orders via webhook, normalizing data, generating HTML and PDF invoices, sending them to clients via Gmail, and saving records in Google Sheets.
This automation eliminates manual work, speeds up order confirmations, and ensures accurate accounting.
… Skills and tools:
n8n
Gmail
Google Sheets
PDF
HTML5
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80 USD Automated lead analysis and workflow with notifications in Slack
Enterprise Resource Planning (ERP)A workflow has been developed on n8n for automating lead processing: receiving leads via webhook, normalizing data, analyzing lead attributes (hot lead, advertising source, existing contact) and sending structured notifications to Slack with reactions.
This automation **speeds up lead sorting, highlights priority contacts, and improves team collaboration**.
… Skills and tools:
n8n
Slack
Automated workflows
JavaScript
Lead analysis
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120 USD Automated lead distribution and deal creation in Pipedrive
Enterprise Resource Planning (ERP)The workflow in n8n receives incoming leads through a webhook, normalizes the data, checks for the presence of a contact in Pipedrive, creates new contacts and deals, assigns them to managers in a round-robin scheme, and sends notifications via Telegram.
This automation simplifies lead management, ensures an even workload for managers, and speeds up deal processing.
… Skills and tools:
n8n
Pipedrive
Automated workflows
API integration
Telegram
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100 USD Lead and deal automation in HubSpot
Enterprise Resource Planning (ERP)The workflow in n8n receives incoming leads through a webhook, normalizes the data, checks for the presence of contacts in HubSpot, automatically creates new contacts and deals, and also sends confirmations.
This automation simplifies CRM processes, reduces the number of errors, and saves time.
… Skills and tools:
n8n
HubSpot
JavaScript
API integration
Automated workflows
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100 USD Automation of CRM through Webhook with Airtable (Contacts and Deals)
Enterprise Resource Planning (ERP)CRM Automation via Webhook based on n8n and Airtable
Incoming leads are received through the API, normalized, and processed with logic to avoid duplicates. The workflow checks if a contact exists by email, creates or updates the contact, checks open deals, and creates a new deal only if necessary.
… The system returns a structured JSON response to the data source, making the automation suitable for real-time integrations with websites and forms.
Skills and tools:
n8n
CRM Automation
API Integration
Airtable
JavaScript