Organization of an online session for improving business processes and integration into KeepinCRM

We are looking for a specialist to organize correspondence and calls via WhatsApp, Telegram, and Viber. The main goal is to ensure the maximum number of calls and messages, minimize the risk of account blocking, and integrate all messengers with CRM to track the work of managers: correspondence, calls, and interaction history with clients. Our conditions: Platforms: WhatsApp, Telegram, and Viber. Client base: leads from the USA who have submitted requests through advertising. Theme: provision of legal services. Required: Set up a solution to minimize the risk of account blocking in WhatsApp, Telegram, and Viber. Connect WhatsApp, Telegram, and Viber to CRM. Ensure the display of correspondence, calls, and communication history in CRM for monitoring the work of managers. If necessary, propose an optimal solution for stable and secure system operation. Possibility of long-term cooperation in case of successful project implementation. If you have experience integrating WhatsApp, Telegram, Viber with CRM, setting up WhatsApp Business API, or other solutions for stable messenger operation, we would be happy to discuss the details.

We are looking for a specialist to organize correspondence and calls via WhatsApp, Telegram, and Viber. The main goal is to ensure the stable operation of messengers, minimize the risk of account blocking, and integrate them with CRM to track the work of managers: correspondence, calls, and interaction history with clients. Our conditions: • Platforms: WhatsApp, Telegram, and Viber. • Client base: leads from the USA who have submitted requests through advertising. • Theme: legal services. Requirements: • Connect WhatsApp, Telegram, and Viber to CRM. • Set up the display of correspondence and calls in CRM. • Ensure control of managers' work through CRM. • Set up solutions to minimize the risk of account blocking. • If necessary, suggest optimal architecture and services for stable operation. Advantages: • Experience with WhatsApp Business API. • Experience integrating Telegram and Viber. • Experience with CRM and business process automation. In your response, please indicate: • which CRMs you have worked with; • examples of similar projects; • estimated budget; • timelines for completion. We are considering long-term cooperation.

Our old custom system has outlived its usefulness, we need to grow. We are looking for an experienced professional to implement ERPNext. Must have experience, our field is wholesale and retail trade. There will be a lot of different standard and non-standard solutions, as well as classic connections to PRRO, Bank Mono and Privat, Nova Poshta, marketplaces, and so on. Ready?! :) Then send your resume and let's get to know each other.

It is necessary to set up the logical operations for the online store. Set up funnels, automations, and all necessary functions.

The client database has been collected over several years from various sources, so the phone numbers are recorded in different formats, one client exists under multiple IDs, cities are entered manually in different languages, and the region is almost never filled in. Because of this, it is impossible to properly segment the database. What needs to be done: 1. Database audit (paid separately, first stage). How many cards, how many phone numbers are out of format, how many duplicates, how many unique city entries. Based on the results — a refined estimate of the remaining work. 2. Standardization of phone numbers. All numbers should be brought to the format +380XXXXXXXXX. Numbers that cannot be unambiguously recognized should not be deleted or guessed, but listed separately. 3. Merging duplicates. Rule: one phone number = one client ID. At the same time, one client can have an unlimited number of numbers. Order history, emails, addresses, tags, and custom fields must be preserved. 4. Parsing cards that have many numbers "attached" to them. 5. Cities and regions. Names of settlements — from a single directory in Ukrainian (API of Nova Poshta or KATOHTG). The region must always be filled in so that all clients from Kyiv and the region can be exported with one filter, not separately for Brovary, separately for Irpin, etc. 6. Protection against re-contamination: normalization of phone and city at the input (website forms, integrations, manual entry) + regular background checks of new entries. Requirements: — practical experience with the SIMLA / RetailCRM (v5) API: exporting, updating, merging cards, request limits; — experience with data deduplication tasks; — understanding of Ukrainian address directories. Working conditions: full backup before any changes; initially a dry-run with a report on planned changes for approval, and only then launch on the live database; log of all operations with the possibility of rollback. No irreversible deletions without approval. In your response, please include: — timelines and cost