Setting up WhatsApp Business API + integration with Telegram and Instagram into a single CRM

Good day! Peter, I suggest you use the Planfix system to implement your task.

Planfix (https://planfix.ua/) has several important advantages. Firstly, an affordable price. Secondly, flexible customization options. In addition, Planfix offers the best integration with social networks.

I have integrated Planfix for 40+ Instagram and online stores, so I have extensive expertise and can provide you with quality service.

Relevant cases from my portfolio:
1. Automation of the online store for the shoe manufacturer topitop.com.ua, link https://freelancehunt.com/showcase/work/avtomatizatsiya-internet-magazina-virobnika-vzuttya-topitop-com-ua/1649870.html
2. Automation of processes for a handmade souvenir company https://freelancehunt.com/showcase/work/avtomatizatsiya-protsesiv-dlya-kompaniyi-suveniriv-ruchnoyi/1655814.html
…
I indicate the cost of the project. I will be happy to provide you with a consultation on the implementation of Planfix for your company.

Regarding your request for WhatsApp Business. Unfortunately, the outcome of the registration largely does not depend on the contractor, as the procedure is fully regulated by Meta and is quite complex. According to our practice, about half of the clients do not pass the registration, and we do not have the ability to influence this process.

In case registration is unsuccessful, there will be an option to connect WhatsApp to Planfix through additional paid services.

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Good day! I am ready to discuss your tasks, write to me.
I have been implementing CRM and executing web projects for over 10 years.

I have experience in implementing projects in a similar field. I work with many CRMs. I will select the optimal one for you.
Your project requires detailed discussion and the preparation of an accurate estimate.

The cost for 1 hour is 1500 UAH.

My working principle:
… Discussion of the project as a whole
Division into stages
Implementation of the stage, delivery of a significant result, payment post-factum.
Implementation of subsequent stages.
If necessary, there are specialists who can be involved in performing specific tasks for quick execution.

Estimated budget for implementation and support is 22500 UAH.

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Good afternoon, I can help set it up through kommocrm if it fits your budget, you can immediately connect chats to the CRM and respond through the CRM right away, and you can also connect bots so that orders are visible in the CRM and can be confirmed.
If any similar CRM is not within budget,
I can take the time to implement everything based on Telegram; there will be an internal CRM in the Instagram/WhatsApp bot, and in Telegram, you will be able to respond, accept, set up managers, etc. The chat with the user will be assigned to the manager and marked as assigned and whether it is completed or not, and orders will automatically be visible and can be confirmed/canceled, and so on.
The advantages of this approach:
Everything is under control (without unnecessary services like SendPulse).
Railway simplifies deployment (git push → and everything works).
Telegram acts as a "universal Inbox."

From a technical standpoint, what will be needed is a domain for webhooks, a server, the easiest for deployment is Railway, it will be easier for you to work with it in the future, its standard price is $5 and increases with load.
… All API keys from all social networks.
Perhaps a more detailed technical specification and if there are any additional services.
We can discuss in more detail in private messages, but still, Telegram as a CRM and communication channel is cheaper.

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Hello
implementation\setup\support\training for working in the system
cases in the profile and on the website
we have previously configured the system for several flower delivery companies, so the theme and specifics are familiar
write in private messages, we will discuss your tasks in more detail

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Good afternoon.
I can help your business.
I offer 2 options:
1. CRM Planfix - everything you described can be flexibly customized specifically for your tasks.
2. mychatbot - a platform for AI agents that can connect to any messengers. Its advantage is that you can create an agent that will work 24/7, while managers only moderate and pick up chats with "warm" clients.

In both services, I am a partner, so all technical questions and employee training will be at a high level. I can show project examples at the meeting. Feel free to reach out.

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